Customer Service - Reliability Clearance Req'd - Calgary Airport

<h2><strong>Customer Service Personnel – Airport Operations  </strong></h2> <br /> <strong>Enhanced Reliability Clearance required</strong> <p><strong>Wage</strong>: $20.50 / hour<br /> <strong>Worksite location:</strong> Calgary International Airport<br /> 24/7 rotating shifts (including nights, weekends, and holidays)<br /> <strong>Term</strong>: 90-day contract (with possibility of extension)<br /> <strong>Start Date</strong>: asap</p> <hr /> <h3><strong>About the Role</strong></h3> <p>Staffmax is seeking Customer Service Personnel to support on-site health screening operations at Calgary International Airport. These roles provide administrative, coordination, and traveller support in a fast-paced, high-traffic airport environment.</p> <p>You will help ensure smooth operational delivery by assisting travellers, supporting coordination activities, and maintaining effective communication across teams.</p> <hr /> <h3><strong>Key Responsibilities</strong></h3> <ul> <li>Provide on-site administrative and operational support for health screening activities</li> <li>Assist and guide travellers with general information and direction</li> <li>Support day-to-day coordination of airport operations</li> <li>Communicate effectively with staff and stakeholders</li> <li>Follow established procedures and use PHAC-issued equipment</li> <li>Maintain a professional, customer-focused presence in a public setting</li> </ul> <hr /> <h3><strong>Shift Schedule</strong></h3> <p>24/7 operations with rotating shifts:</p> <ul> <li>08:00 – 16:00</li> <li>16:00 – 00:00</li> <li>00:00 – 08:00</li> </ul> <p> </p> <h3><strong>Requirements</strong></h3> <ul> <li><strong>Enhanced Reliability Clearance (mandatory) - Staffmax can assist you have this processed</strong></li> <li>Previous administrative or operational support experience preferred</li> <li>Strong communication and interpersonal skills</li> <li>Ability to work in a fast-paced, public-facing environment</li> <li>Flexibility to work rotating shifts, including weekends and holidays</li> <li>English required (Bilingual English/French is an asset)</li> </ul> <ul> <li>We thank everyone who applies however only candidates being considered will be contacted.</li> </ul>

Back to blog

Other Jobs To Apply

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...