Medical Receptionist/Medical Assistant

Avalon Medical Center is currently seeking a full-time Medical Receptionist/Medical Assistant hybrid role at our brand- new state of the art multi-specialty practice in New Windsor, New York. Avalon Medical Group provides the highest quality of comprehensive primary, preventative, orthopedic and physical therapy services. Avalon Medical Group serves communities in Suffolk, Rockland, Orange, Dutchess, Ulster, and Sullivan counties.

Essential Duties and Responsibilities

· Greeting and interacting with patients in a courteous and professional manner

· Accurately checking patients in, collecting, updating and verifying patient demographics and insurance information in practice management system/EMR

· Performing insurance eligibility and verification as needed

· Collection of and posting payments to EMR, daily reconciliation of the cash drawer

· Recording patient preferred Pharmacy in EMR

· Sending Patient Portal invitations and assisting patients with account creation

· Make follow up and diagnostic appointments upon check out

· Scheduling lab appointments as needed

· Interacting with other departments and facilities to help schedule follow up care, providing patient with appointment card and all necessary instructions to ensure a smooth follow up visit

· Accurately scanning information into EMR (including but not limited to insurance card, referrals, registration forms, outside records, etc)

· Coordinating all clerical aspects of patient flow during the practice session

· Interacting with clinical support staff and providers to ensure a smooth and timely flow of patients through the office

· Exercising skill in prioritizing assignments in order to complete work in a timely manner when there are changes in workload, assignments, and/or a heavy workload

· Maintenance of a cooperative and professional relationship with physicians, nurses, office and clinical staff

· Checking phone messages and following up with patients in a timely manner

· Handling mail, incoming facsimile documents and requests for medical records

· Facilitating physician and patient administrative needs

· Completes other duties and special projects as assigned

· Conforms to all applicable HIPAA, billing compliance and safety guidelines

Pay: $18.00 - $20.00 per hour

Experience:

  • eClinicalWorks: 1 year (Preferred)
  • Medical office: 1 year (Preferred)

Language:

  • Spanish (Preferred)

Ability to Commute:

  • New Windsor, NY 12553 (Preferred)

Work Location: In person

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