Track Associate
About the position
Volt Raceway is a leading indoor go-kart track facility with various ancillary businesses complementing our core offering. We are committed to delivering unparalleled customer experience through innovation, safety, and operational excellence. We seek a talented and dedicated individual to join our team as Track Monitors and Marshals. Position Overview: The role of Track Monitors and Marshals is crucial for creating a safe and enjoyable experience for go-kart enthusiasts while maintaining the integrity of the facility's operations. Their primary responsibility is to monitor the track during go-kart sessions, enforce safety regulations, and assist in case of incidents.
Responsibilities
- Safety Enforcement: ● Ensure all participants adhere to safety rules and regulations. ● Monitor and control the flow of go-karts on the track to prevent unsafe driving behavior. ● Instruct participants on proper safety procedures and kart operation.
- Incident Response: ● Respond promptly to any accidents, collisions, or breakdowns on the track. ● Implement safety protocols in an emergency or when a kart needs assistance. ● Assist participants in distress or requiring technical support.
- Customer Assistance: ● Assist customers with questions, concerns, or technical difficulties. ● Ensure a positive and enjoyable experience for all participants.
- Communication: ● Maintain effective communication with other track monitors, facility staff, and participants. ● Use hand signals or communication devices to convey instructions or warnings to go-kart drivers.
- Rules Enforcement: ● Enforce track rules and regulations consistently. ● Identify and address any violations of safety guidelines or improper conduct.
- Equipment Inspection: ● Conduct pre-session inspections of go-karts to ensure they are in proper working condition. ● Report any issues or malfunctions to the maintenance team for immediate attention.
- Track Maintenance: ● Assist in routine track maintenance tasks, such as cleaning and inspecting barriers, signage, and track surfaces. ● Report any maintenance needs or hazards promptly.
- Training: ● Provide basic orientation and safety briefings for new go-kart participants. ● Offer guidance to inexperienced drivers on track etiquette and driving techniques.
Requirements
- Strong understanding of go-kart operations and safety procedures.
- Excellent communication and interpersonal skills.
- Ability to remain calm and composed in high-pressure situations.
- Physical fitness and agility to respond quickly to on-track incidents.
Nice-to-haves
- Knowledge of basic first aid and CPR is a plus.
- Previous experience in a similar role or knowledge of motorsports is beneficial.
Benefits
- Fun & Dynamic Environment: ● Volt Raceway is all about excitement! You’ll be part of a team that loves creating fun and memorable experiences.
- Variety in Every Shift: ● With cross-training, you’ll get to try out different roles, keeping your job fresh and exciting.
- Flexible Hours: ● This part-time role allows you to work around your schedule.
- Growth Opportunities: ● There’s room to grow and take on new challenges as you gain experience.