Tim Hortons Supervisor Full Time

Key Responsibilities

Team Leadership

Supervise and coordinate team members during shifts Provide direction, coaching, and ongoing feedback Train staff on job duties, food safety, and company procedures Support recruitment and onboarding of new employees

Operations Management

Ensure all products meet quality and presentation standards Maintain proper stock levels and assist with inventory control Follow and enforce company policies (cash handling, food safety, scheduling) Complete daily reports, waste logs, and shift documentation Maintain a clean, safe, and organized work environment

Customer Service

Deliver and model exceptional guest experience Handle customer concerns promptly and professionally Maintain a friendly, fast-paced service environment

Health & Safety

Ensure compliance with food safety and workplace safety standards Report hazards, incidents, or equipment issues immediately Qualifications High school diploma or equivalent preferred Previous experience in food service or quick-service restaurant Leadership or supervisory experience is an asset Strong communication and interpersonal skills Ability to work in a fast-paced environment and under pressure Food Safety Certification (preferred or required) Work Conditions Fast-paced environment Standing for extended periods Flexible shifts including mornings, evenings, weekends, and holidays Why Join Us Growth and advancement opportunities Supportive team environment Training and development programs #J-18808-Ljbffr
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