Technical Scrum Master

Position Description

This role is hybrid and requires you to be at our downtown Toronto and/or Client officeat a minimum 2 days per week subject to change at any time.

We are seeking a Technical Scrum Master to lead Agile delivery for a cross-functional software development team. In this role, you will facilitate Scrum ceremonies, partner closely with engineering and product teams, and drive predictable delivery through effective Agile practices. You will serve as the bridge between technical and business stakeholders while fostering a culture of continuous improvement, collaboration, and delivery excellence.

Your future duties and responsibilities

Facilitate all Agile Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog refinement sessions.

Partner with the Product Owner to prioritize and maintain a healthy product backlog aligned with business objectives.

Coach the team on Agile principles and Scrum best practices to improve team maturity and performance.

Remove impediments and proactively address delivery risks to keep the team focused and productive.

Collaborate with engineering teams to manage technical dependencies, sprint scope, and release planning.

Participate in technical discussions involving CI/CD pipelines, APIs, system integrations, and application architecture to effectively bridge business and development teams.

Monitor sprint progress using Agile metrics such as velocity, burndown, throughput, and sprint predictability.

Prepare and communicate delivery status, risks, and key performance indicators to stakeholders.

Foster a culture of continuous improvement by identifying opportunities to optimize Agile processes and team collaboration.

Support successful software delivery while promoting quality, transparency, and accountability.

Required Qualifications To Be Successful In This Role Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.

5+ years of experience as a Scrum Master supporting Agile software development teams.

Strong understanding of Scrum, Agile methodologies, and servant leadership principles.

Experience working in technical software development environments with engineering teams.

Solid understanding of software development lifecycle (SDLC), CI/CD pipelines, REST APIs, cloud technologies, and modern application architectures.

Experience using Agile project management tools such as Jira, Azure DevOps, or similar platforms.

Strong facilitation, conflict resolution, stakeholder management, and communication skills.

Experience tracking Agile metrics and preparing executive-level delivery reporting.

Scrum Master certification (CSM, PSM I/II, SAFe Scrum Master, or equivalent) is preferred.

"CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $95,000–$145,000. This role is an existing vacancy."

Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

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