Specialist Rehab Product-FT

About the position

The Rehabilitation Product Specialist is an integral part of the Lawtons Home Health Care team with a focus on the assessment, recommendation and sale of rehab and mobility equipment to Lawtons store customers and external healthcare providers, such as long-term care, hospitals and rehab centers. Actively contributes to a positive and productive working environment.

Responsibilities

  • Understand and respond to local market needs and competition.
  • Demonstrate superior account management skills.
  • Develop deep and broad product knowledge in order to provide effective presentations to potential customers.
  • Role model and reinforce customer service expectations on a daily basis for all staff.
  • Develop strong working relationships with Occupational Therapists, nursing and other allied healthcare professionals in territory.
  • Respond quickly and knowledgeably to customer inquiries.
  • Achieve monthly and yearly sales targets and report as required on progress.
  • Participate with manager on planning and forecasting sales and growth areas for the business.
  • Ensure corporate credit card is paid in full each month.
  • Submit properly completed expense reports.
  • Attend training as required.
  • Maintain knowledge of current industry trends.
  • Demonstrate positive, productive customer service and co-worker relationships on a daily basis.
  • Provide feedback as to how to improve our offering for our customers and environment for our staff.
  • Order equipment and EMR.
  • Adhere to and implement all applicable company standards.
  • Coordinate maintenance of store equipment and repairs.
  • As requested by the company.

Requirements

  • 3 years sales experience
  • Valid driver’s license and clean abstract
  • Computer skills
  • Ability to lift 50 pounds
  • Strong communication, customer service and organizational skills
  • Knowledge of the experience in the rehab and mobility industry
  • High school or equivalent
  • Bilingual (French & English)
  • Related industry experience

Nice-to-haves

  • Retail store
  • May be required to lift up to 50lbs
  • Two person lift required for weights exceeding 50lbs
  • Ability to stand for long periods of time
  • Physical work including; but not limited to bending, lifting, and reaching
  • Exposure to varying temperatures over short periods of time
  • Exposure to sanitation and cleaning chemicals
  • Flexible hours and overtime

Benefits

  • Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
  • Access to Virtual Health Care Platform and Employee and Family Assistance Program.
  • A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
  • A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
  • Learning and Development Resources to fuel your professional growth.
  • Parental leave top-up
  • Paid Vacation and Days-off
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