Social Emergency Response Service Contract Worker

The Social Emergency Response Service (formerly Crisis Response Program) Contract Worker is mobilized into First Nations communities, who are served by Sioux Lookout First Nations Health Authority, to provide crisis intervention and support to immediate families impacted by tragic incidents occurring within their family unit (e.g. suicide, homicide, tragic accidents etc). Contractual counsellors/traditional workers and volunteer teams from neighbouring communities travel into communities in crisis upon community request for support. The Social Emergency Response Service workers provide individual, family counselling and/or some may use a more traditional approach of support. They also will offer group debriefing to community members, leadership, service providers as requested. The contracted workers report to the Manager - Social Emergency Response Service.

The incumbent must be available to travel from within Northwestern Ontario on short notice to a community in crisis.

Nodin Mental Health Services has been providing mental health services to First Nations children, youth and families since 1994. It has a number of services to help strengthen mental health and addiction support; a resource available to all 33 First Nation communities served by SLFNHA; the majority very remote and reachable only through flight or winter roads.

Qualifications
  • Preferably a Graduate or Undergraduate Degree in Psychology or Social Work with extensive clinical experience in the areas of crisis response; critical incidents and trauma
  • Will consider a certificate or diploma in one of the mental health disciplines with the same clinical experience and/or those who use more of a traditional approach to healing
  • Specialized courses in such areas as: crisis intervention, mental health assessment and intervention, suicide intervention, trauma informed care, grief and loss
  • Experience in working with those experiencing crisis situations (e.g. suicide, homicide and other traumatic events)
  • Excellent clinical assessment and crisis intervention/counselling skills
  • Evidence of very sound assessment, organizational and prioritization skills with the ability to work well in stressful situations
  • Innovative problem solving and decision making skills
  • Experience with debriefing individuals and groups
  • Excellent communication and interpersonal/team building skills with the ability to work well with all levels of community based staff and community members
  • Must complete all program required documentation
  • Ability to work well independently while also strong ability to work very closely with key community stakeholders
  • Understanding of First Nations culture, history (i.e. intergenerational trauma), the geographic realities, mental health priorities and social conditions within remote First Nations’ communities
  • Experience working with First Nations people and within northern communities is an asset
  • Ability to communicate in one of the First Nations’ dialects of the Sioux Lookout region is an asset
  • Ability to work flexible hours; must be willing to also travel on short notice and remain in a community typically five (days) or more.
Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...