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Reporting to the Director – Flight Regulation, the person holding this position will be responsible for safety and security in Flight Regulation, including the Safety Management System, training, standards, quality, auditing, operations and technical and operational planning, as applicable. They ensure that the daily operational control of Flight Regulation effectively supports departmental and management objectives.

In accordance with the Canadian Aviation Regulations, they must develop, implement and improve efficient and safe dispatch processes and procedures with regard to dynamic and integrated air traffic and airspace management, including air traffic services, airspace management and air traffic flow management.

Responsibilities:

• Supervise day-of-flight air operations of Flight Regulation with regard to air traffic control or traffic management initiatives launched by the Company, functional management of chief flight dispatchers – Network Management and chief flight dispatchers – Safety and Air Traffic Control.
• Optimize the efficiency of Flight Regulation information and technical platforms related to air traffic control, ensuring compliance with safety standards, and act as liaison between Nav Canada and the FAA.
• Represent Flight Regulation in airspace renewal projects, airspace efficiency projects, airport runway maintenance projects and technical advancement projects related to air navigation service providers.
• Liaise with Nav Canada operational managers across the country and from their headquarters in Ottawa.
• Develop and implement Air Canada's air traffic control management initiatives management process to provide the most economical solutions while maintaining schedule integrity and optimizing commercial success.
• On behalf of the Director – Flight Regulation, manage relationships with Nav Canada, FAA senior management and management personnel of individual Flight Information Regions (FIRs).
• Manage the tasks of chief flight dispatchers – Network Management and the functions of chief flight dispatchers – Safety and Air Traffic Control on the day of flight with regard to air traffic control.
• Provide leadership and safety oversight to ensure that Flight Regulation complies with CARs, while playing a leading role in promoting safety and the aviation safety management system.
• Assist senior management in any safety investigation related to air traffic control, including policies and procedures.
• Manage documentation and ensure it is kept up to date for internal air traffic control procedures and policies.
• Manage the processes required to establish, implement and maintain the overall management of Air Canada's air traffic control management initiatives management processes.
• Act as a resource person for carriers covered by Air Canada's capacity purchase agreement and keep up-to-date written documentation of policies and procedures related to Air Canada's air traffic control management initiatives.
• In collaboration with the Flight Regulation management team, ensure that deficiencies and hazards identified through audits or other reports, including FDRs and DSRs, are risk-assessed, root causes of hazards, incidents, and findings are traced and corrective actions are developed, implemented and evaluated for effectiveness.
• Supervise the performance of software providers used by management for traffic management initiatives.
• Manage the performance of Air Canada's air traffic control management initiatives programs and evaluate them at planned intervals to ensure their compatibility, relevance and effectiveness. This evaluation consists of identifying opportunities for improvement and the need for modifications.
• Develop and manage an internal audit program to verify that the effectiveness of policies and procedures complies with Air Canada's financial success and is in the fundamental interest of the customer and the Company, and that it is effectively implemented and maintained. Ensure that appropriate action is taken if this is not the case.
• Ensure that all new employees are aware of their job requirements and responsibilities related to traffic management initiatives, and provide refresher training as needed.
• Replace the Director – Flight Regulation and their fellow managers as needed, to ensure leadership continuity and provide operational support.

Qualifications

• Post-secondary education; college or university degree, preferably.
• At least five years of experience within an air navigation service provider or in an aviation operational environment, with knowledge of air traffic management, flight regulation, operational control, network operations or related functions.
• Experience in leading operational initiatives, projects, process improvements or strategic programs within a complex and dynamic environment.
• Proven leadership skills, associated with the ability to promote a culture focused on safety, accountability, collaboration and continuous improvement.
• Proven ability to communicate information clearly, professionally and credibly to various stakeholders.
• Proficiency in Microsoft Office suite applications (e.g., Word, Excel, Outlook).
• Experience in establishing and maintaining successful relationships with operational stakeholders, regulatory bodies, industry partners and/or service providers.
• Strong analytical, problem-solving and decision-making skills, as well as the ability to assess complex operational issues and balance safety, operational and commercial considerations.
• Knowledge of analysis and management principles, methodology and techniques.
• Proven punctuality and reliability to promote overall team success in a fast-paced environment.

Terms of employment:

Candidates must be eligible to work in the country concerned at the time an offer of employment is made and are responsible for obtaining any necessary work permits, visas or other authorizations. Proof of eligibility must be provided prior to the start date.

Language Requirements

All things being equal, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is firmly committed to diversity and inclusion and aims to create a healthy, accessible and rewarding workplace that values the unique contribution of our employees to the success of our company.

As an equal opportunity employer, we encourage the most diverse applications in order to build a varied workforce representative of our customers and the communities where we live and offer our services.

Air Canada thanks all applicants for their interest, but only those selected for an interview will be contacted.