DESCRIPTIONDo you ever wonder how the packages show up at your door when you ordered from Amazon?Amazon's global fulfillment business is one of the largest and most complex operations in the world. Our technologically advanced warehouses are at the center. They form the invisible back half of Amazon that magically turns your click of a button into a product at your door. Amazon Sortation Technologies are a key part of that solution, enabling the flow of inventory into and out of warehouses and the consolidation of items for a shipment.We're seeking a Senior Technical Program Manager to drive the delivery of our products and help build the next-generation of our services. In this role you will be responsible for scoping and delivering large projects end-to-end. These responsibilities include collection of business and systems requirements from internal and external customers, writing specifications, driving project schedules from design to release, and managing production launches. You will lead and coordinate design/implementation efforts between internal teams and external stakeholders. You will be expected to make appropriate tradeoffs to optimize time-to-market, and clearly communicate goals, roles, responsibilities, and desired outcomes.The right candidate will have a strong program management background, will have demonstrated experience leading medium to large projects, and will have a well-rounded highly technical background as will need to interact with developers on daily basis, discussing technical trade offs. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a Sr. TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential for success in this role.Key job responsibilitiesYou will be responsible for diving deep into technical systems, understanding them well and staying connected to the details.You will be responsible for delivering results despite working in an ambiguous environment.You will need a strong bias for action and be able to handle multiple priorities simultaneously.You will define strategy and build and execute road maps for the programs you own.You will the primary point of contact for world-wide stakeholders of Amazon Sortation team.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. RRSP Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAmazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.Outbound FlowAFT’s Outbound Flow team pairs data science with innovative technologies to optimize throughput within every Amazon fulfillment center. We deliver smiles for Amazon customers with safe, sustainable, cost-effective, on-time package deliveries. The AFT Sortation Workcells team is responsible for sorting all the items within a shipment to the same container and send them for packing in an efficient and optimal way. This is accomplished using associate-driven Workcells and efficient distribution of work via a variety of Material Handling Equipment (MHE).BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.