Senior Healthcare QA Analyst - EHR
<strong>Senior Healthcare QA Analyst - EHR<br></strong><strong>Client:</strong> Service New Brunswick (SNB) – Provincial Health Application Services Branch<br><strong>Location:</strong> Remote within Canada or Onsite in Fredericton, New Brunswick.<br><strong>Duration:</strong> September 21, 2026 – September 20, 2027, with <strong>1 optional 1-year extension<br></strong><strong>Work Schedule:</strong> Monday–Friday, 8:15 AM–4:30 PM AST - 7.25-hour workday<br><strong>Work Arrangement:</strong> Remote or onsite in Fredericton, NB<br><strong>Language:</strong> English<br><br><strong>About the Opportunity<br></strong>Service New Brunswick’s Provincial Health Application Services Branch is seeking an experienced <strong>Quality Assurance Analyst 3 (QA3)</strong> to support SNB and Department of Health initiatives. The successful candidate will work under the direction of the <strong>Quality Assurance Team Lead/Manager</strong> and collaborate with project teams to evaluate, validate, and improve the quality of complex healthcare applications and technology solutions.<br>The role involves manual and automated testing, performance testing, quality assurance, defect management, User Acceptance Testing (UAT), database validation, security/privacy considerations, and collaboration with business and technical stakeholders. SNB supports a broad portfolio of healthcare applications serving Regional Health Authorities and the Department of Health, including applications requiring 24/7 operational support.<br><strong>Key Responsibilities<br></strong><ul> <li>Complete QA deliverables in accordance with project and maintenance release plans.<br> </li> <li>Build, execute, and maintain <strong>manual and automated test cases</strong> based on project requirements and change requests.<br> </li> <li>Perform functional, performance, connectivity, regression, integration, and automation testing.<br> </li> <li>Assist business users with <strong>User Acceptance Testing (UAT)</strong>, including test case/script execution and defect reporting.<br> </li> <li>Create and maintain performance-testing initiatives while following QA and performance-testing best practices.<br> </li> <li>Validate application quality against defined scope, requirements, and stakeholder expectations.<br> </li> <li>Review project and release requirements and perform <strong>gap analysis</strong>.<br> </li> <li>Work with IT resources throughout the design, development, testing, and implementation of projects and releases.<br> </li> <li>Develop and maintain testing documentation, defect reports, user documentation, and procedures.<br> </li> <li>Identify, document, track, and support resolution of defects throughout testing cycles.<br> </li> <li>Ensure applications comply with applicable <strong>government IT policies, procedures, security standards, data confidentiality, and privacy requirements</strong>.<br> </li> <li>Participate in QA review sessions, project status meetings, working groups, and stakeholder meetings.<br> </li> <li>Communicate regularly with project and team representatives regarding testing progress, risks, issues, and quality concerns.<br> </li> <li>Support knowledge transfer and assist with onboarding/training of new QA resources.<br> </li> <li>Provide testing assistance to other QA team members as required.<br> </li> <li>Stay informed about project direction, scope, and business/technical context.<br> </li> <li>Support completion of end-of-cycle testing and defect reports.<br> </li> <li>Contribute to knowledge transfer at the conclusion of the assignment.<br> <br><br><br></li></ul>Requirements<br><br><strong>Mandatory Qualifications – M1 to M7<br></strong>Candidates <strong>must meet all mandatory requirements</strong> to be considered.<br><strong>M1 – Education<br></strong><ul> <li>University degree in <strong>Computer Science, Health Sciences, Business Administration, or a similar discipline</strong> is preferred.<br> </li> <li>An equivalent combination of education and experience may be considered.<br> </li> <li>Candidates should be prepared to provide their education level, institution, and education dates.<br> </li></ul><strong>M2 – Testing Experience<br></strong><ul> <li>Minimum <strong>10 years of demonstrated testing experience</strong> covering:<br> </li> <ul> <li>Functional testing<br> </li> <li>Performance testing<br> </li> <li>Connectivity testing<br> </li> <li>Regression testing<br> </li> <li>Integration testing<br> </li> <li>Automation testing<br> </li> </ul></ul><strong>M3 – Quality Assurance & Testing Methodologies<br></strong><ul> <li>Minimum <strong>10 years of demonstrated experience</strong> with:<br> </li> <ul> <li>Quality assurance best practices<br> </li> <li>System testing best practices<br> </li> <li>QA methodologies<br> </li> <li>System testing methodologies<br> </li> </ul></ul><strong>M4 – Security, Data Confidentiality & Privacy<br></strong><ul> <li>Minimum <strong>8 years of demonstrated experience</strong> in security relating to:<br> </li> <ul> <li>Data confidentiality<br> </li> <li>Client privacy<br> </li> <li>Databases<br> </li> <li>Application design and development<br> </li> </ul></ul><strong>M5 – Communication<br></strong><ul> <li>Excellent <strong>written and oral English communication skills</strong>.<br> </li></ul><strong>M6 – Availability & Work Location<br></strong><ul> <li>Must be available to <strong>start within two weeks from the date specified in the SOW</strong>.<br> </li> <li>Candidate must declare the <strong>remote work location, including city and province</strong>, from which they will perform the assignment.<br> </li></ul><strong>M7 – Submission Requirement<br></strong><ul> <li><strong>One candidate submission per vendor</strong> is permitted for this requisition. Multiple submissions from the same vendor may result in disqualification of all submissions.<br> </li></ul><strong>Scored / Desired Qualifications – S1 to S8<br></strong>Strong candidates should demonstrate the following experience:<br><strong>S1 – Performance Testing / JMeter<br></strong><ul> <li><strong>8+ years</strong> of demonstrated proficiency with open-source performance-testing tools for web applications and web services, such as <strong>JMeter</strong>.<br> </li></ul><strong>S2 – Advanced SQL<br></strong><ul> <li><strong>8+ years</strong> of advanced experience using <strong>Structured Query Language (SQL)</strong> within a QA environment.<br> </li></ul><strong>S3 – QA Frameworks & Methodologies<br></strong><ul> <li><strong>8+ years</strong> of demonstrated knowledge of QA frameworks and experience working with project methodologies including:<br> </li> <ul> <li>Waterfall<br> </li> <li>Water-Scrum<br> </li> <li>Agile<br> </li> </ul></ul><strong>S4 – User Acceptance Testing<br></strong><ul> <li><strong>8+ years</strong> of experience supporting UAT, including:<br> </li> <ul> <li>Working with Business Owners<br> </li> <li>Test case/script execution<br> </li> <li>Defect reporting<br> </li> <li>Defect resolution tracking<br> </li> <li>UAT coordination and support<br> </li> </ul></ul><strong>S5 – Quality & Security Testing Tools<br></strong><ul> <li><strong>8+ years</strong> of demonstrated experience with <strong>HP Quality Center</strong> and <strong>HP WebInspect</strong>, or comparable tools.<br> </li></ul><strong>S6 – Automation Testing<br></strong><ul> <li><strong>4+ years</strong> of demonstrated experience with automation testing tools, such as <strong>SOAPUI</strong>.<br> </li></ul><strong>S7 – Database Upgrades & Comparison<br></strong><ul> <li><strong>4+ years</strong> of experience with:<br> </li> <ul> <li>Database upgrades<br> </li> <li>Database validation<br> </li> <li>Database comparison tools, such as <strong>SQL Data Examiner<br></strong> </li> </ul></ul><strong>S8 – Canadian Healthcare / EHR<br></strong><ul> <li><strong>4+ years</strong> of demonstrated experience working with:<br> </li> <ul> <li>Provincial healthcare applications<br> </li> <li>Electronic Health Records (EHR) applications<br> </li> <li>Canadian healthcare environments<br> </li> </ul></ul><strong>Additional Required Skills<br></strong>The ideal candidate will bring strong hands-on capabilities in:<br><ul> <li>Manual and automated software testing<br> </li> <li>Functional, integration, regression, performance and connectivity testing<br> </li> <li>QA planning and test execution<br> </li> <li>Test case and test script development<br> </li> <li>Defect identification, documentation, tracking and resolution<br> </li> <li>UAT support and business stakeholder collaboration<br> </li> <li>Performance testing for web applications and web services<br> </li> <li>SQL and database testing<br> </li> <li>Database upgrades and comparison/validation<br> </li> <li>QA frameworks and methodologies<br> </li> <li>Agile, Waterfall and Water-Scrum environments<br> </li> <li>SOAPUI or comparable automation tools<br> </li> <li>JMeter or comparable open-source performance testing tools<br> </li> <li>HP Quality Center or comparable test-management platforms<br> </li> <li>HP WebInspect or comparable security-testing tools<br> </li> <li>Healthcare application and EHR testing<br> </li> <li>Data privacy, confidentiality and application security<br> </li> <li>Requirements review and gap analysis<br> </li> <li>QA documentation and reporting<br> </li> <li>Stakeholder communication and collaboration<br> </li> <li>Knowledge transfer and mentoring of QA resources<br> </li></ul><strong>Engagement Details<br></strong>The assignment is <strong>full-time for one year</strong>, commencing <strong>September 21, 2026 and ending September 20, 2027</strong>, with one optional one-year extension. SNB may truncate the engagement if required and may extend the engagement monetarily by 25% if deemed necessary.<br>The successful candidate may work remotely or choose to work onsite in <strong>Fredericton, NB</strong>, where SNB will provide office space and resources. Standard hours are Monday to Friday, 8:15 AM–4:30 PM AST. Travel outside Fredericton is not expected.<br><strong>This is an excellent opportunity for a senior QA professional with extensive testing, automation, performance testing, SQL/database, security/privacy, and Canadian healthcare/EHR experience to support major SNB and Department of Health initiatives.<br><br><br></strong>