Senior Account Manager, Special Loans – Restructuring

Job Description:

  • The incumbent will manage and/or administer complex delinquent and problem commercial mortgages (generally loans exceeding $2.5MM) while minimizing losses to the Bank.
  • Process loans for legal action for non-payment (including past maturities, tax arrears, insurance cancellations, bankruptcies/liens, etc.) and conduct full financial review prior to recommending appropriate legal remedies to Senior Management.
  • Manage legal action loans and enforce on remedies/conditions as warranted, while ensuring compliance with established default/workout strategies are implemented in a timely and efficient manner.
  • Liaising with key stakeholders, both internal and external, will be a key responsibility, and forms part of determining and negotiating successful workout strategies.
  • The incumbent is responsible for performing, reviewing and correlating all aspects of underwriting (including collateral analysis and valuation) for defaulted loans and problem accounts, while ensuring that each submission addresses heightened risk elements.
  • Work closely with the Mortgage Services team and provide assistance to manage, monitor and/or resolve commercial delinquencies and certain default loans deemed to be non-performing.
  • Ensure timely preparation of various reports required by Senior Management, the Board of Directors and external regulators (such as quarterly Problem Loan reports, monthly classified and watchlist reports, monthly arrears monitoring reports, provisioning reports, loan monitoring reporting etc.).
  • Actively work with Senior Management to continuously strive for operational efficiency and implement improvement measures to ensure departmental requirements are met on a timely and effective manner.

Requirements:

  • Have a minimum of 5-7 years of commercial mortgage experience or related, with previous default experience preferred.
  • Business degree or a related discipline, and/or a CPA or similar professional designation or equivalent work experience.
  • Understanding of mortgage enforcement remedies and foreclosures across Canada.
  • Effective analytical and problem-solving skills.
  • Sound technical knowledge of secured lending and factors affecting the commercial mortgage market, with strong understanding of end-to-end processes.
  • Established and meticulous time management and organizational skills.
  • Sound multi-tasking skills with strong attention to detail when handling multiple competing priorities under tight timelines.
  • Proven ability to thrive in a constant changing environment and ability to perform under a high intensity environment.
  • Self-starter with the ability to work independently.
  • Developed and effective negotiation and communication skills, both oral and written.
  • Excellent presentation skills and ability to professionally communicate with Senior Management and other stakeholders (both internal and external).
  • Proficient in MS Office.
  • Possess a valid driver’s license. Ability to travel within the provinces, with some overnight travel required from time to time.

Benefits:

  • Competitive discretionary bonus
  • Market leading RRSP match program
  • Medical, dental, vision, life, and disability benefits
  • Employee Share Purchase Plan
  • Maternity/Parental top-up while you care for your little one
  • Generous vacation policy and personal days
  • Virtual events to connect with your fellow colleagues
  • Professional development and comprehensive Career Development program
  • A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
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