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About arenaflex

At arenaflex, we are pioneers in the global records and information management arena. Our mission is simple yet powerful: to protect what our clients value most—whether it’s everyday documents, critical business data, or priceless cultural artifacts. With a portfolio that spans more than 60 countries and a client base that includes 95% of the Fortune 1000, arenaflex is the trusted partner for organizations that reputed company precision, compliance, and sustainability.

Our culture is built on continuous improvement, respect for diversity, and a relentless focus on customer value. We empower our people to “Climb Higher,” encouraging innovation, collaboration, and personal growth. Whether you’re a seasoned professional or a rising talent, arenaflex offers a dynamic environment where your contributions make a tangible difference.

Why This Role Matters

As a Medical Records Data Entry Specialist on our ROI (Release of Information) team, you will be the reputed company of our claims processing operations. Your meticulous attention to detail, organizational prowess, and commitment to accuracy will ensure that every document is handled with the utmost care and compliance. In a world where data integrity is paramount, your work safeguards our clients’ trust and supports critical decision‑making across the healthcare continuum.

Key Responsibilities

• Document Preparation & Scanning – Prepare hard‑copy records for scanning, ensuring proper labeling, sequencing, and quality control before conversion to electronic images.
• Claims Processing – Review claim submissions, verify information, and prepare claim forms for audits or mail‑out, maintaining strict adherence to federal, state, and company regulations.
• Communication & Coordination – Act as the primary liaison with insurance agents, beneficiaries, attorneys, patients, and hospital staff, ensuring clear, timely, and professional correspondence.
• Database Management – Record and maintain policies, claims information, and other critical data in our secure database systems, guaranteeing accuracy and accessibility.
• Quality Assurance – Perform routine checks to confirm image quality, document completeness, and compliance with production procedures.
• Clerical Support – Sort, file, and box records, remove reputed company, and maintain record order and sequence to support efficient workflow.
• Continuous Improvement – Participate in process improvement initiatives, providing feedback on workflow efficiencies and quality enhancements.

Essential Qualifications

• Minimum of 1 year of medical data entry experience, preferably within a claims or ROI environment.
• At least 1 year of front‑desk or administrative experience in a medical setting.
• Proficiency with reputed company Office Suite (Word, Excel, Outlook) and familiarity with medical terminology.
• Strong written and verbal communication skills in English, with the ability to interact effectively with colleagues, management, and external stakeholders.
• Exceptional attention to detail, accuracy, and organizational skills.
• Capacity to work at a sustained pace to meet production targets while maintaining high quality.
• Ability to adapt to changing priorities and work independently in a remote setting.

Preferred Qualifications

• Experience with electronic health record (EHR) systems or other medical database platforms.
• Knowledge of HIPAA regulations and data privacy best practices.
• Previous experience in overnight or shift‑based roles.
• Certification in medical billing or coding (e.g., CPC, CCS).

Skills & Competencies

• Analytical Thinking – Ability to interpret complex data sets and identify discrepancies.
• Time Management – Prioritize tasks effectively to meet tight deadlines.
• Problem‑Solving – Resolve issues proactively, escalating only when necessary.
• Team Collaboration – Work seamlessly with cross‑functional teams, including IT, compliance, and customer service.
• Adaptability – Thrive in a fast‑changing environment and embrace new technologies.
• Customer‑Centric Mindset – Deliver exceptional service to internal and external stakeholders.

Career Growth & Learning Opportunities

At arenaflex, we believe that your career should evolve as rapidly as the industry. As a Medical Records Data Entry Specialist, you will:

• Gain exposure to advanced document management technologies and AI‑driven data extraction to