Salesforce Developer with Kafka Integration

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I hope you are doing well.

We have an urgent position listed below. Please send your most recent resume along with the expected rate if you are interested.

Job Role: Salesforce Developer with Kafka Integration

Location: Remote, Canada

Job Description

Mandatory Skills: Service Cloud configuration, Apex, Flows, Platform Events, Change Data Capture (CDC), REST/Streaming APIs. A Salesforce Service Cloud Developer with Kafka integration experience builds real-time, event-driven customer service workflows using tools like Salesforce Platform Events, the Pub/Sub API, and external Kafka clusters

Key Technical Skills

Salesforce: Service Cloud configuration, Apex, Flows, Platform Events, Change Data Capture (CDC), and REST/Streaming APIs.

Integration: Apache Kafka (Producers, Consumers, Topics, Kafka Connect), gRPC, event streaming patterns.

Certifications: Salesforce Platform Developer I / II, Service Cloud Consultant Core Responsibilities

Event-Driven Architecture: Design real-time data streaming between Service Cloud (Cases, Contacts, Work Orders) and Kafka topics.

API & Middleware Utilisation: Implement Salesforce Pub/Sub API (gRPC-based) or middleware like MuleSoft to bridge Kafka brokers with Salesforce.

Custom Apex & Lightning Development: Write Apex triggers, LWC (Lightning Web Components), and Flows to publish or consume event messages inside Service Cloud.

Service Cloud Core

Skills

Case Management: Customising cases, entitlements, SLAs, and knowledge bases.

Routing & Console: Configuring omni-channel, skill-based routing, and the Service Console workspace.

Automation: Building complex Salesforce Flows, Apex triggers, and custom LWC (Lightning Web Components).

AI Tools: Integrating modern features like Einstein Bots or Agentforce conversational tools.

Integration

Experience

API Development: Connecting external systems using REST and SOAP APIs.

Telephony & Chat: Implementing CTI (Computer Telephony Integration) and third-party chat tools like AWS.

Real-Time Data: Using platform events and middleware to exchange live data securely.

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