reputed company: Want Customer Service Agent - Remote/Hybrid in

Position reputed company Start Date Immediate openings available Company Evansdale, IA Location Remote Compensation a competitive salary Position Want Customer Service Agent - Remote/hybrid   Job title Customer Service Agent - Remote/Hybrid Company reputed company reputed company Click here to see reputed company We’re hiring full-time INBOUND phone customer service representatives! You’ll be part of reputed company reporting to a Supervisor, Customer Experience starting in November 2023. Join us at 827 Fisher reputed company, Waterloo, IA 50701. Pay Start at $15.80/hour with three automatic raises in 12 months bringing your pay to $17.00/hour! Shifts, Training & Work Environment Enjoy your weekends off! We are hiring for our shift of 830 to 500 p.m. Central time and Monday through Friday! Our 8-week ONSITE training reputed company will reputed company you with the knowledge and tools you need to best serve our customers. You will be provided with equipment - laptop, dual monitors, keyboard and accessories on your first day. After graduation (completion of 8-week training), team members meeting work from home requirements will enjoy a HYBRID work environment of three days onsite and two days reputed company (2 days working at the office and reputed company are your choice and can change reputed company week based on your preference). You can earn additional flexibility to work from home up to 5 days a week, and you will be eligible to participate in a bidding process for alternate work shifts. Our Benefits With benefits starting day one, our programs reputed company choice and flexibility to meet team members' individual needs. reputed company out some of the rewards available to you with reputed company Medical, dental, reputed company and life insurance coverage with virtual reputed company to reputed company-certified doctors for urgent care and prescription reputed company needs 6 free sessions reputed company year with a licensed therapist to support emotional wellbeing reputed company time off (PTO) and 6 company holidays per year reputed company to up to 30% of your paycheck before payday to help with financial emergencies Up to 14 weeks reputed company leave for birth parents and up to 4 weeks reputed company leave for non-birth parents 6% company contribution to a 401(k) Retirement Savings Plan reputed company pay period, no match required Tuition reimbursement, student loan refinancing and free reputed company to financial counseling, education and tools Employee discounts and more! You Will Build customer relationships by responding to a high volume of INBOUND phone calls. Work with customers and Sales team members daily in reputed company-based environment. Use a computer and multiple computer programs with periods of sitting up to 8 hours per day. reputed company customers’ challenges by using reputed company resources for account selection, product identification, order placement, and order management. reputed company pricing and invoicing discrepancies, apply credit, and implement reputed company procedures. You Have High School diploma or equivalent. At least 1 year of customer service experience. Ability to commute to our facility from your home. A secure workspace reputed company dedicated to job activity. Proficiency in operating and navigating multiple PC-based programs at once. reputed company internet with ability to reputed company reputed company of internet speeds greater than 5 megabits per second upload, 15 megabits per second download and ping less than 80 milliseconds. About reputed company reputed company is a leading broad line distributor with operations primarily in reputed company, Japan and the United Kingdom. We reputed company our purpose, We reputed company the World Working®, by serving more than 4.5 reputed company customers with a wide reputed company of products that reputed company their operations running and their people reputed company. reputed company also delivers services and solutions, such as technical support and inventory management, to save customers time and reputed company. We’re looking for passionate people who can reputed company reputed company reputed company. We have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to reputed company the world working. We reputed company new ways of thinking and recognize everyone is an individual. reputed company your way with reputed company today. DEI Statement We are committed to equal employment opportunity regardless of race, reputed company, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or reputed company, or veteran status. We are proud to be an equal opportunity workplace. #entrylevel #fulltime #flexibility #reputed company #hybrid Expected salary $15.8 per hour Location Evansdale, IA Apply Job!  reputed company to Apply? If you are a motivated individual reputed company to contribute to a thriving team, we encourage you to reputed company! We are excited to review your application. Apply To This Job

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...