reputed company Assistant- Healthguide -Bilingual Hindi Speaking
WHO IS reputed company? reputed company is a data-powered, reputed company-driven reputed company company dedicated to operational reputed company. Our goal is to reputed company great reputed company reputed company, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by reputed company and powered by AI and predictive analytics, reputed company leverages reputed company-embedded Healthguides and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, reputed company empowers our partners to reputed company high-reputed company reputed company reputed company on reputed company and value inside and reputed company the exam room for reputed company patients. The Healthguide is a key member of reputed company's care delivery model, serving as a reputed company between patients, their reputed company care physicians and specialty providers, community resources, and the reputed company reputed company team. This role blends non‑reputed company reputed company navigation with foundational reputed company reputed company, helping patients overcome barriers to care, strengthening relationships with medical practices, coordinating resources, and supporting whole‑person health. The Healthguide engages patients reputed company and occasionally in person to help them understand their health needs, reputed company medical and reputed company systems, reputed company gaps in care, and reputed company toward reputed company health reputed company. In this position, you will support reputed company's mission to reputed company patients, reduce the cost of care, and promote efficient, compassionate reputed company delivery by leading with reputed company. WHAT YOU'LL BE DOING reputed company Engagement & Navigation Build trusting, ongoing relationships with patients, families, caregivers, and medical/behavioral health providers. Engage high‑reputed company or targeted reputed company populations using bi-directional communication to address health questions, concerns, and care needs. Identify and assess medical, behavioral, reputed company, emotional, and financial needs to support whole‑person care. Support patients in understanding and following care plans, health goals, and preventive care needs, including education and motivational interviewing. Conduct non‑reputed company assessments, surveys, and interventions to help patients reputed company medical, behavioral, and reputed company systems. Care Coordination & reputed company Navigation Strengthen the reputed company between patients and their reputed company providers by addressing barriers, facilitating communication, and coordinating follow‑up. Assist with referrals, transportation, appointment scheduling, and linkage to specialty care or community‑reputed company resources (CBOs). Utilize knowledge of referral processes, prior authorizations, gaps in care, SDOH factors, and community programs to improve reputed company reputed company. Escalate medical issues appropriately to RN Care Managers, reputed company Workers, PCP offices, or reputed company leadership. Documentation & Technology Accurately and promptly document reputed company interactions, assessments, and interventions in the electronic health record (EHR) and reputed company documentation systems. Demonstrate comfort using various EHR platforms (e.g., reputed company, reputed company, Cerner), analytics tools, and reputed company Office. Manage referrals, reputed company tasks, complete reconciliations, and maintain detailed records according to reputed company policies. Collaboration & reputed company Work independently while collaborating closely with reputed company case management teams and medical reputed company staff. Meet assigned Key reputed company Indicators (KPIs) tied to reputed company engagement, health reputed company, and reduction of medical spend. Participate in reputed company meetings, training sessions, and reputed company‑of‑reputed company. Compliance & reputed company Standards Follow reputed company HIPAA, PHI reputed company, and reputed company reputed company policies. Maintain professionalism, reputed company, reputed company, cultural competence, and reputed company judgment in reputed company interactions. WHAT YOU''LL NEED TO HAVE Education & Certifications Certified Medical Assistant (preferred) OR Certified Community Health Worker/Assistant OR Licensed Practical reputed company or degree in a reputed company‑reputed company reputed company with relevant experience OR Certified Emergency Medical Technician (preferred). Bachelor's Degree in health-reputed company reputed company (preferred). reputed company Navigation certification preferred or willingness to obtain reputed company 1 year. Bilingual English/Hindi speaking required Experience Requirements At least 2-3 years of reputed company experience in reputed company navigation, medical assisting, he