Remote Telephone Interviewer at Dynacare
<p><strong>Description<br /></strong> Job at Dynacare</p> <p> <strong>Position: Remote Telephone Interviewer (100% Remote)<br /></strong> <strong>Your work matters.<br /></strong> Life is precious, and every moment counts. Dynacare helps Canadians build a healthier future with convenient, easy-to-understand, and accessible care and well-being solutions. When you join our team, you’ll have daily opportunities to improve, grow, and stay motivated. We’re updating our technology and refining our processes so you can do your best work, make a meaningful impact, and thrive.</p> <p> <strong>This role is 100% remote, includes benefits, and the company pays for training.</strong> <strong>Could you be our next Remote Telephone Interviewer?</strong> As a <strong>Remote Telephone Interviewer</strong>, you’ll provide high-quality customer service to clients in the insurance industry. Working from home, you’ll complete medical history and lifestyle questionnaires by phone with insurance applicants and arrange telephone interviews. You’ll collaborate with a team of telephone interviewers, stay connected online with colleagues, contribute to a positive team environment, and meet quality and performance goals. Your role is key to delivering the best possible client experience through excellent customer service.</p> <p> <strong>Status</strong> – Permanent Full-Time</p> <p> <strong>Vacancy</strong> – Open</p> <p> <strong>Schedule</strong> – Tuesday to Friday 2:00 p.m.–10:00 p.m., and Saturday 9:00 a.m.–5:00 p.m. (EST)</p> <p> <strong>Area</strong> – Telephone Interviewing</p> <p> <strong>Work Model</strong> – 100% Remote</p> <p> <strong>Openings</strong> – 1</p> <p> <strong>Application Deadline (Internal Candidates)</strong> – Thursday, April 23, 2026 at 5:00 p.m. (EST).</p> <p> <strong>Why Dynacare is a great place for YOU<br /></strong></p> <ul> <li>Join an award-winning “Top Employer” with meaningful, high-impact career opportunities.</li> <li>Access a health and well-being benefits program that supports you and your loved ones.</li> <li>Advance with a dynamic, successful organization through internal mobility opportunities.</li> <li>Plan ahead with RRSP matching and an employee stock purchase program.</li> <li>Work in a collaborative, diverse environment that respects the dignity and worth of every person. </li> </ul> <p> <strong>What YOU will do<br /></strong> Working from home as a Telephone Interviewer, you’ll be part of a contact center team supporting high-quality customer service for our insurance clients and their applicants. Telephone interviewers are responsible for:</p> <ul> <li>Interviewing insurance applicants to collect medical history and lifestyle information by completing insurance questionnaires.</li> <li>Providing a positive experience for clients.</li> <li>Scheduling telephone interview appointments based on the applicant’s and interviewer’s availability.</li> <li>Following up with applicants when information is missing or when additional details are needed after the questionnaire is completed—while protecting the confidentiality of private information. </li> </ul> <p> <strong>Pay range:</strong> $19.35 per hour. While the hiring range is set, your final pay will be determined based on factors such as your experience, education requirements, and other considerations.</p> <p> At Dynacare, we may use AI tools during recruitment. AI will never contact candidates directly.</p> <p> <strong>What YOU bring to the role<br /></strong></p> <ul> <li>At least 1 (one) year of experience in a customer service-related position.</li> <li>Intermediate proficiency in Word, Excel, and Outlook.</li> <li>Ability to speak confidently on the phone while entering information at the same time.</li> <li>Strong skills in prioritizing and working in a results-focused environment.</li> <li>Ability to work independently and as part of a team to meet departmental goals. </li> </ul> <p> <strong>Benefits<br /></strong></p> <ul> <li>Any other language spoken or written</li> <li>Interest in continuous learning </li> </ul> <p> <strong>Education</strong> Post-Secondary Education</p> <p> <strong>Do you have a passion for supporting healthy lives with commitment and care?</strong><br /><strong>Apply today and take the next step in your career journey.</strong><br /> Dynacare has been a “Top Employer” for many years—and for good reason. We’re proud to be a great place to work, and we hire exceptional people. If you’re looking for a meaningful career where you can support healthy lives with commitment and care, we’d love to hear from you. Join us as we work to become Canada’s leading provider of health and well-being solutions.</p> <p> Dynacare is an equal opportunity employer committed to fairly attracting, selecting, developing, and treating all individuals. We believe diversity strengthens us, which is why we hire diverse talent and respect the needs of all employees.<br /> Upgrade to Premium to see the salary and compensation details for all postings.</p> <p> <strong>Location</strong><br /> Brampton,</p>