Ramp Agent

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General Summary
Coordinates all operations relating to aircraft loading/unloading activities; provides leadership to cargo handlers and operational and personnel support. May perform job duties and responsibilities required of a courier, cargo handler and/or dispatcher. To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods)

This is an interview position.
General Summary
Coordinates all operations relating to aircraft loading/unloading activities; provides leadership to cargo handlers and operational and personnel support. May perform job duties and responsibilities required of a courier, cargo handler and/or dispatcher. To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods)
Required Knowledge, Skills And Abilities
High school/educational equivalent
Six (6) months experience/training in jet aircraft ground support equipment/aircraft operations
Demonstrated proficiency in basic level MS Word and Excel
Knowledge of FAMIS, COSMOS, e-mail and FedEx intranet systems preferred
Ability to prepare and process Canadian customs paperwork
Ability to successfully complete all required basic training and maintain accreditation through yearly recurrency training, i.e. GSE administrator and operator permit, DG Specialist certified, W&B certification, etc.
EXCEL/LEAP candidates preferred
Good understanding of FedEx products, features of service, general operations. Loading/unloading procedures preferred
Must have the ability to lift 70 lbs and manoeuvre any package weighing up to 150 lbs with appropriate equipment
Must possess a valid driver's licence and good driving record
Excellent human relations, customer relations, and communication skills
Good analytical, problem solving, prioritization and organizational skills
Must be able to pass R.C.M.P. assessment.
GRADE: 84
COMPÉTENCES ET APTITUDES REQUISES
Diplôme d'études secondaires ou scolarité équivalente.
Six (6) moins d'expérience/formation dans le fonctionnement des avions/de l'équipement au sol pour les avions à réaction.
Avoir démontré sa maîtrise élémentaire de MS Word et Excel.
Préférence accordée aux candidats connaissant les systèmes FAMIS, COSMOS, Tao/email et intranet de FedEx.
Savoir préparer et traiter les documents de douane canadiens.
Réussir toute la formation de base et conserver son accréditation par des formations annuelles comme celles d'administrateur-opérateur d'équipement au sol, de matières dangereuses, de santé-sécurité au travail, etc.
EXCEL/LEAP souhaitable.
Il est souhaitable de bien comprendre les services de FedEx, leurs modalités et le fonctionnement général de l'entreprise. Préférence accordée aux candidats connaissant les procédures de chargement et déchargement.
Pouvoir soulever seul les colis de 70 lb et moins, et manoeuvrer ceux allant jusqu'à 150 lb avec un appareil
Permis de conduire en règle et bon dossier de conduite.
Maîtriser avec excellence les relations humaines, le service à la clientèle et la communication.
Bien maîtriser l'analyse, la résolution de problème, les priorités et l'organisation.
Réussir l'évaluation de la GRC.
Qualifications Requises
Transparence Salariale:
Salaire
Détails Supplémentaires: Job posting date: 08/05/2025; Job posting end date: 08/12/2025 at 3PM local time.
DÉNI DE RESPONSABILITÉ
Cette description de poste est générale et ne prétend pas énumérer ni être interprétée comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employés dans ce poste. Le ou la titulaire devra effectuer toute autre tâche assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accréditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels. Les titulaires au Québec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois précédant la candidature. Les candidats seront également évalués selon : 1) leur relevé annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs résultats aux évaluations de conduite administrées.
Énoncé sur l’équité en emploi
FedEx valorise la diversité et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et 2ELGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.

Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionManagement and Manufacturing
  • IndustriesFreight and Package Transportation

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