Program Manager – Workforce Planning
Job Description:
- Own the Workforce Planning operating calendar, including planning cycles, governance forums, SteerCo meetings, executive reporting, and quarterly org health reviews.
- Support delivery across all workstreams by tracking plans, milestones, dependencies, risks, and actions.
- Own the Enablement & Adoption operating model and its delivery infrastructure.
- Challenge unclear scope, dates, ownership, and dependencies; escalate material risks with recommended options.
- Package, schedule, route, and distribute approved Workforce Planning insights and materials.
- Manage Talent Acquisition as a scaled distribution channel for Workforce Planning content.
- Build and maintain templates, playbooks, standards, self-service resources, and enablement materials.
- Coordinate training and education sessions and track adoption of tools, outputs, and processes.
- Prepare recurring executive materials using content provided by the relevant workstream owners.
- Coordinate with People Analytics and People Technology on tooling, reporting, and delivery infrastructure.
- Maintain clear documentation of decisions, ownership, processes, and ways of working.
Requirements:
- 8 or more years of experience in program management, business operations, planning operations, or strategy and operations.
- Strong project management skills, with the ability to manage multiple connected workstreams.
- Ability to create clear plans, timelines, ownership, and operating rhythms.
- Strong written and verbal communication skills, including experience preparing materials for senior leaders.
- Ability to identify and manage risks, dependencies, and blockers.
- Strong attention to detail and consistent follow-through.
- Ability to work independently and effectively across teams in an evolving environment.
- Comfort using data and feedback to track delivery and adoption.
- Demonstrated ability to use automation and AI-enabled tools to simplify operational workflows, documentation, reporting, and knowledge management.
- Demonstrated ability to conceptualize employee experience as a product, with proven success applying product management principles (roadmapping, user journeys, feature prioritization) to HR initiatives.
- Proficiency in leveraging design thinking methodologies to deeply understand employee needs, rapidly prototype experience solutions, and implement data-driven iteration cycles that measurably enhance engagement and retention.
Benefits:
- Health insurance
- Retirement plans
- Flexible work arrangements
- Professional development
- Paid time off
