Outreach & First Impressions Manager

St. Paul’s Leaskdale (SPL) — Leaskdale, Ontario

Full-time | Anticipated start: Immediately

At SPL, our mission is to help people find and follow Jesus. Most people’s first experience of SPL is not a conversation with a pastor. They find a post, a video, a website, a parking lot, a person at the door. And in those moments they are asking real questions:

  • Is there room for me here?
  • Will anyone notice me?
  • Can I belong?

We’re looking for an Outreach and First Impressions Manager who will make sure that SPL’s answer is yes to every one of those questions

What you’ll own

  • SPL’s digital presence, planning, creating, and posting content that carries our brand and voice, running campaigns that reach spiritually curious people in our surrounding communities, and keeping our website easy to use for someone with no church background.
  • Our Sunday guest experience, from the parking lot to the Start Here station to the first cup of coffee, so every touchpoint feels warm and consistent.
  • A growing team of volunteers across parking, greeting, ushering, Start Here, hospitality, media, and online hosting, recruiting, equipping, scheduling, and leading them.
  • Follow-up with first-time guests, in person and online, in the days after their visit.
  • Welcome and hospitality for our biggest weekends of the year, including Christmas and Easter.
  • You’ll report to the Creative Director and lead our volunteer media team along with all of our First Impressions teams, in the room and on the screen.

Who we’re looking for

  • A follower of Jesus who is genuinely excited to introduce unchurched people to him. Someone who can recruit, equip, and lead large volunteer teams, and who would rather build a team than carry the work alone.
  • You communicate clearly in words and in visuals, and you know how to engage people online in a way that sounds like SPL rather than like an ad.
  • You notice the small barriers that quietly keep a first-time guest from coming back: a confusing sign, an empty welcome desk, a message left unanswered, and you fix them.
  • You can hold several projects across several teams at once without letting the details slip.

 

The practical details

  • Full-time, primarily based at the SPL office in Leaskdale, Ontario
  • Work week is Sunday to Thursday (Fridays and Saturdays off); some evening work and special event weekends are involved
  • A proven track record of recruiting and leading volunteers
  • 2+ years of experience with social media management
  • A degree in communications, hospitality, or nonprofit management is preferred
  • Able to use AI tools well and in line with SPL’s AI policy

How to apply

Read the full job description here: SPL Outreach & First Impressions Manager

Then email your resume and cover letter to Victor Dasari,  SPL’s Operations Manager. We’d love to meet you!

We welcome and encourage applications from people with disabilities and will provide accommodations upon request.

Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...