Operations Analyst - Amazon
<p><strong>Conair Consumer Products ULC</strong> is a privately owned company and part of Conair LLC, a global organization operating in more than 120 countries. Located in Woodbridge, Ontario and offices in Montreal, Quebec, we are a leading beauty care and small kitchen appliances company that service the retail and professional markets in Canada with brands such as Conair, Scunci, Cuisinart, and BaBylissPro.</p><p><br></p><p><strong>The Position:</strong></p><p><br></p><p>We have an exciting opportunity for an <strong>Operations Analyst - Amazon </strong>in our Amazon team reporting to the V.P., Amazon. If you are looking for an opportunity to join a thriving, dynamic organization with an entrepreneurial spirit and an action-oriented culture, this role is perfect for you.</p><p><br></p><p>The Operations Analyst - Amazon plays a key role in driving performance across the Amazon Canada business through reporting, forecasting, promotional planning, operational execution, and cross-functional collaboration. This role acts as a central business partner across Sales, Finance, Supply Chain, and Operations to deliver actionable insights, improve processes, and support scalable growth initiatives.</p><p><br></p><p>The ideal candidate is financially minded, highly analytical, detail-oriented, proactive, and comfortable managing multiple priorities in a fast-paced ecommerce environment</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p><strong>Business Reporting & Insights</strong></p><ul><li>Own weekly and monthly reporting across Amazon Canada retail KPIs, financial performance, profitability, and operational metrics.</li><li>Utilize tools including Power BI, Pacvue, Profitero, Vendor Central, Stackline, and internal reporting systems to maintain accurate reporting and deliver actionable insights.</li><li>Analyze business performance, identify risks and opportunities, and provide recommendations to the Amazon team and leadership.</li><li>Support data governance and ensure accuracy across financials, KPI reporting, and business operations.</li></ul><p><strong>Demand Planning & Forecasting</strong></p><ul><li>Lead Amazon demand forecasting activities in partnership with Account Managers and Demand Planning teams.</li><li>Support development of forecasts for promotional events, new product launches, and category expansions.</li><li>Monitor forecast accuracy and adjust projections based on sales trends, inventory levels, and market dynamics.</li><li>Provide forecasting guidance, reporting support, and best practices to Account Managers.</li></ul><p><strong>Promotional & Deal Strategy</strong></p><ul><li>Manage end-to-end promotional planning and execution for key Amazon events including Prime Day, Holiday, and other tentpole periods.</li><li>Support product selection, promotional forecasting, ROI analysis, and daily performance reporting during events.</li><li>Partner with internal teams on bulk buy strategies and inventory optimization initiatives.</li><li>Track promotional spend and performance against approved plans and financial targets. </li></ul><p><strong>Operations & Supply Chain Optimization</strong></p><ul><li>Partner with Supply Chain, Operations, and Amazon stakeholders to improve instock performance, fulfillment metrics, and operational efficiencies.</li><li>Identify and help resolve operational issues related to purchase orders, compliance programs, inventory flow, and chargebacks.</li><li>Lead continuous improvement initiatives focused on streamlining processes and improving operational KPIs.</li></ul><p><strong>Financial Reconciliation & Compliance</strong></p><ul><li>Support the VP with weekly financial reporting and business performance updates.</li><li>Assist with financial reconciliation processes, deduction tracking, and escalation management.</li><li>Partner with internal teams to reduce chargebacks, improve compliance metrics, and protect margin performance.</li><li>Identify opportunities to improve financial accuracy, reporting consistency, and operational accountability.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Serve as a key point of contact across Sales, Finance, Supply Chain, and Operations teams.</li><li>Communicate business performance, risks, opportunities, and recommendations to internal stakeholders.</li><li>Support strategic planning discussions through data-driven insights and operational analysis.</li></ul><p><strong>Growth & Efficiency Initiatives</strong></p><ul><li>Continuously evaluate business performance to identify growth opportunities and operational efficiencies.</li><li>Champion scalable processes, reporting automation, and best practices across the Amazon business.</li><li>Support development of long-term operational and commercial strategies</li></ul><p><br></p><p><strong>Minimum Qualifications</strong></p><p><br></p><ul><li>Degree in Business or similar education / experience in Commerce, Analytics, Supply Chain, Finance, or a related field.</li><li>3+ years of experience in ecommerce, Amazon Vendor Central, sales operations, business analytics, or forecasting.</li><li>Experience working cross-functionally within a fast-paced retail, ecommerce, or CPG environment preferred</li><li>Strong analytical and problem-solving skills with advanced Excel proficiency.</li><li>Strong attention to detail and a high level of accuracy</li><li>Experience with Power BI, Stackline, Vendor Central, SAP IBP, and forecasting/reporting tools preferred.</li><li>Strong organizational and project management skills with the ability to manage multiple priorities simultaneously.</li><li>Excellent verbal and written communication skills </li><li>Proficient with MS Office, Word, Excel, PowerPoint, Outlook, and SAP</li></ul><p><strong> </strong></p><p><strong>What We Offer:</strong></p><p><br></p><ul><li>Salary: $80,000 – 90,000. Salary will depend on several factors including experience, skills, and capabilities. </li><li>A collaborative culture that values growth, innovation, initiative, and ownership. </li><li>An attractive compensation package including comprehensive medical/dental/vision benefits, life & disability insurance, defined contribution pension plan, and EAP & Employee Wellness programs.</li></ul><p><br></p><p>Please forward your resume and cover letter to: recruitment_canada@conair.com</p>