Office Administrator / Customer Service
Turner Manufacturing (TMFG) is looking for an organized, dependable, and detail-oriented team member to provide customer service, accounting, administrative, and compliance support.
Responsibilities
- Answer phones, assist walk-in customers, answer questions, and process orders accurately and promptly.
- Respond to customer and vendor emails professionally and timely.
- Process and maintain Accounts Receivable, including following up on past-due accounts and resolving account questions.
- Assist with Accounts Payable, and remittance requests.
- Familiarity with freight, shipping, BOLs, and shipping documentation.
- Research, track, and maintain regulatory and compliance requirements, including FDA, EPA, OSHA, Water Authority, trademarks, certifications, and registrations.
- Maintain current SDS files and compliance documentation.
- Monitor insurance, regulatory, and certification renewals and deadlines.
- Assist with quotes, bids, pricing, customer/vendor onboarding, and other administrative projects.
- Manage executive calendars, meetings, travel, and occasional visitors.
- Maintain company records, contact information, and project tracking.
- Coordinate follow-ups and deadlines between departments.
- Perform other duties as assigned.
Ideal Candidate
- Highly organized and detail-oriented
- Excellent communication and customer service skills
- Dependable with strong follow-through
- Able to manage multiple priorities and deadlines
- Familiar with freight and shipping processes and documentation
- Comfortable working independently and as part of a team
- Proficient with computers and willing to learn new systems
Pay: $18.00 - $20.00 per hour
Expected hours: 40.0 per week
Benefits:
- Paid time off
Work Location: In person
