Medical Records Data Entry Specialist – Overnight 12‑Hour Shift, Claims Processing & ROI Team – Jacksonville, FL
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About arenaflex – Leaders in Global Information Management
arenaflex is a worldwide pioneer in protecting what matters most to our customers—from everyday documents to priceless historical artifacts. With a legacy of innovation in physical records preservation, digital transformation, and sustainable environmental practices, we serve more than 225,000 organizations across 60 countries, including a majority of the Fortune 1000. Our mission is simple: safeguard information, empower businesses, and enable a future where data is both secure and accessible. At arenaflex, you’ll join a diverse, collaborative reputed company that celebrates differences, encourages continuous improvement, and lives by our core value of “Climb Higher.”
Position Overview
arenaflex is seeking a detail‑oriented, motivated Medical Records Data Entry Specialist to join our Release of Information (ROI) team on an overnight schedule. This role is essential to the accurate preparation, verification, and digitization of medical records, supporting insurance claims, legal inquiries, and internal audits. If you thrive in a fast‑paced environment, possess strong clerical skills, and are passionate about maintaining the highest standards of data integrity, we want to hear from you.
Key Responsibilities
- Document Preparation & Verification: Review incoming medical documents, verify completeness, and ensure compliance with federal, state, and arenaflex policies before processing.
- Claims Coordination: Communicate professionally with insurance agents, beneficiaries, attorneys, patients, and hospital staff to gather required information and resolve discrepancies.
- Data Entry & Database Management: Accurately enter claim details, policy information, and patient data into arenaflex’s secure database systems, maintaining strict confidentiality.
- Scanning & Digital Conversion: Operate high‑volume scanners to convert hard‑copy records into high‑quality electronic images, following production procedures and quality‑control standards.
- Clerical Support: Perform routine office tasks such as sorting, stapling removal, filing, and boxing of records while preserving original order and sequence.
- Regulatory Compliance: Adhere to HIPAA, OSHA, and other relevant regulations, ensuring that all documentation meets legal and ethical standards.
- Quality Assurance: Conduct spot‑checks on scanned images and data entries to guarantee accuracy, completeness, and readability.
- Team Collaboration: Work closely with reputed company ROI specialists, supervisors, and IT support to troubleshoot issues and improve workflow efficiency.
Essential Qualifications
- Minimum 1 + year of experience in medical data entry or a related healthcare administrative role.
- At least 1 + year of experience in a medical front‑desk or patient intake environment.
- Proficiency with reputed company Office Suite (Word, Excel, Outlook) and comfort navigating electronic health record (EHR) systems.
- Strong understanding of medical terminology, coding basics, and insurance claim processes.
- Excellent written and verbal communication skills in English; ability to convey information clearly to diverse stakeholders.
- Demonstrated ability to maintain meticulous attention to detail while working at a sustained, production‑driven pace.
- Physical ability to reputed company records—removing reputed company, sorting, filing, and lifting moderate weights.
- Commitment to upholding confidentiality and data security standards.
Preferred Qualifications & Skills
- Certification or coursework in Health Information Management (HIM) or Medical Coding.
- Experience with document management software, OCR technology, or enterprise content management (ECM) platforms.
- Familiarity with HIPAA compliance requirements and best practices.
- Previous experience working night or rotating shifts in a high‑volume environment.
- Strong problem‑solving abilities and a reputed company attitude toward process improvement.
- Ability to multitask, prioritize competing demands, and meet strict deadlines.
Core Competencies for Success
- Accuracy & Precision: Zero tolerance for data entry errors; commitment to double‑checking work.
- Organizational Skills: Ability to manage large volumes of records while maintaining systematic order.
- Communication: Clear, courteous, and professional interaction with internal teams and external partners.
- Tec
