Medical Receptionist/Administrator

Job description

Please note this position is for 2 locations. Hired candidate must be able to travel between both clinics to be considered.

We are currently seeking a part time and part time medical receptionist (Monday/Wednesday 8am-5pm and Friday 8am-5pmat our 1717 St. Laurent Blvd, Ottawa, ON K1G 3V4 location - must be able to work at both locations n) who is highly organized, professional and a team player with excellent written and verbal communication skills.

Responsibilities:

  • Provide administrative and clinical support to a group of walk in physicians to ensure smooth daily operation
  • Provide a high level of customer service and promote a positive attitude to create a patient focused environment
  • Responsible for greeting and receiving patients for various physicians and other healthcare practitioners and maintain efficient patient flow on a daily basis
  • Following up on laboratory/radiology tests when applicable
  • Responsible for booking specialist appointments and following up on consultations
  • Responsible for booking appointments, scheduling patients, and providing follow-up, answering the phones, photocopying, receiving faxes and medical reports, and then scanning into the Electronic Medical Records, keeping all files, charts, and records organized, and ensuring a proper filing system is maintained
  • Maintain and manage patient records and safeguard confidentiality
  • Other duties as assigned by Team Leader and/ or Manager

Qualifications and Skills

Job Requirements:

  • Diploma in medical office administration or health related fields
  • Familiarity with medical terminology and healthcare environment
  • At least 1 year medical office front desk experience
  • Exceptional telephone etiquette and customer service skills
  • Excellent ability to work both independently as well as in a team environment
  • Knowledge of Electronic Medical Records (OSCAR), OHIP billing and coding
  • Knowledge of Oscar Medical record
  • Fluent in English, French an asset
  • Strong interpersonal skills, as well as being able to accept work from various sources (physicians, nurses, office manager

Job Types: Full-time, Permanent

Pay: $18.00-$19.00 per hour

Benefits:

  • On-site parking

Work Location: In person

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