Manager - Risk Consulting - Fraud - Montreal

About the position

As a Manager within EY's Fraud Consulting practice, you will be accountable for the hands-on execution of complex fraud technology deliveries for leading organizations. This role is suited to an execution-focused delivery manager with direct experience bringing fraud technology solutions into production. The successful candidate will have hands-on delivery experience across banking fraud domains such as lending, deposits, origination, servicing, payments, cards, or digital channels integrated with antifraud platforms.

Responsibilities

  • Own end-to-end delivery of fraud technology workstreams, with direct accountability for execution outcomes, milestone discipline, risks, dependencies, quality, and production readiness.
  • Drive execution across fraud platform initiatives including lending, deposits, origination, servicing, payments, cards, digital banking, integration, data migration, testing automation, vendor delivery, and production implementation.
  • Orchestrate product, engineering, architecture, testing, data, operations, vendor and client teams — and actively hold them to committed deliverables, decision dates, defect closure, readiness criteria, and release outcomes.
  • Identify and resolve delivery blockers across functional, technical, integration, data, testing, vendor and operational readiness dimensions, with clear options and decision paths.
  • Run delivery cadences with intensity: daily execution huddles, sprint/release planning, dependency reviews, RAID management, defect triage, go/no-go readiness, executive escalation and recovery planning.
  • Translate ambiguous client direction into executable delivery plans, sequencing, ownership, decision points, deliverables and measurable progress.
  • Operate at the detail level when required by reviewing plans, understanding integration dependencies, challenging estimates, validating status and ensuring delivery progress is evidence-based.
  • Demonstrate a track record of delivering at least one complex fraud production implementation, modernization, migration, integration, or major release under tight timelines and executive visibility.
  • Apply enough architecture, integration and data understanding to challenge whether solution designs are executable, testable, operable and aligned to delivery timelines.
  • Ensure solution decisions are not only architecturally sound, but delivery-ready: sequenced, dependency-managed, testable, supportable and implementable in a controlled banking environment.
  • Drive architecture and design reviews toward decisions, trade-offs and delivery actions — not prolonged debate or theoretical alignment.
  • Partner with architects, engineers and business owners to turn target-state direction into delivery slices, MVP scope, interim states, migration paths, release plans and operational transition plans.
  • Understand practical delivery implications of APIs, batch/file integrations, data migration, test data, environments, identity/access, operational controls, resiliency, reconciliation and regulatory expectations in banking.
  • Act as a trusted delivery lead to client executives and program leaders by translating business priorities into executable technology outcomes and making execution risks visible early.
  • Lead decision-oriented working sessions that force clarity on scope, ownership, dependencies, trade-offs, readiness gaps and next actions.
  • Build credibility with business, technology, operations, vendor and executive stakeholders by being direct, fact-based, delivery-oriented and consistently reliable under pressure.
  • Communicate progress, blockers, risks, recommendations and recovery actions with clarity, using evidence-based status reporting and practical next steps.
  • Constructively challenge unrealistic timelines, unclear scope, weak ownership, untested assumptions and vendor commitments that create go-live risk.
  • Maintain the confidence of senior stakeholders while still being hands-on enough to know whether the work is truly moving.
  • Support proposals, RFP responses and solution design with credible delivery assumptions, staffing models, risks, dependencies, implementation paths and go-live considerations.
  • Contribute to Fraud Technology offerings by codifying practical delivery playbooks, reusable plans, readiness checklists, risk patterns, cutover approaches, testing approaches and lessons learned from real banking implementations.
  • Bring practical insight on what works in fraud technology delivery, including vendor-led implementation, agile-at-scale, systems integration, data migration, testing automation, production readiness and operational stabilization.
  • Lead onshore, nearshore, offshore, client and vendor team members with clear expectations, outcome ownership and timely intervention when delivery is at risk.
  • Create a high-accountability delivery culture where teams surface issues early, solve problems directly and focus on measurable progress.
  • Raise the bar for fraud consulting delivery capability by coaching teams on execution discipline, release readiness, client communication, defect management, dependency management and delivery leadership under pressure.
  • Be comfortable stepping into unstructured situations, creating clarity quickly and becoming a trusted delivery lead for senior stakeholders.

Requirements

  • Proven hands-on experience delivering fraud technology programs.
  • Hands-on delivery experience with several of the following: Banking fraud covering lending, deposits, origination, servicing, cards, payments or digital banking platforms
  • Production banking implementations, platform migrations, system integrations, major releases, cutovers or modernization programs
  • Agile delivery at scale, sprint execution, backlog management, release planning, dependency management and delivery governance
  • Integration, API, batch/file processing, data migration, reconciliation, test data, environment readiness and defect triage
  • Vendor-led delivery or systems integrator environments where accountability, scope control and readiness discipline are critical
  • Banking delivery tools such as Jira, Confluence, Azure DevOps or equivalent delivery management platforms
  • Strong enough architecture and technology fluency to challenge plans, identify gaps, pressure-test feasibility and translate design into executable delivery.
  • Executive-ready communication style: crisp, direct, fact-based, commercially aware and able to explain what is on track, what is off track, what decision is needed and what action will recover delivery.
  • Ability to bridge business, technology, operations, risk, compliance, vendors and executive stakeholders while keeping delivery outcomes at the centre.
  • Bias for action, high ownership, strong follow-through, high standards and comfort operating without perfect information.
  • Comfortable operating in high-pressure delivery environments with compressed timelines, ambiguous scope, multiple vendors, senior visibility and meaningful production impact.
  • Bilingual (French and English) skills required. This is a national role requiring fluency in both languages and/or the role involves regular interaction with both French- and English-speaking clients.
  • 7–12+ years of fraud technology delivery experience, including at least 3 years leading complex fraud technology delivery workstreams or programs
  • Proven experience owning end-to-end delivery across design, build, test, integration, data, release, cutover, go-live and hypercare — not simply supporting status reporting or governance.
  • Strong track record driving workstreams to measurable outcomes in banking environments, including difficult stakeholder management, dependency management, vendor management and production readiness.
  • Deep knowledge of banking fraud.
  • Experience contributing to business development and engagement management through credible delivery shaping, staffing assumptions, risk identification and execution plans.
  • Execution-first delivery leader who can bridge architecture, engineering, testing, business operations and executive expectations without losing ownership of the plan.
  • Strong problem-solving skills and proven ability to create order in ambiguity, drive decisions, recover slipping workstreams and maintain momentum under pressure.
  • Excellent stakeholder management skills with the confidence to challenge, escalate, simplify, align and secure decisions when delivery is at risk.
  • Demonstrated commitment to high-performing delivery teams, continuous improvement, execution discipline and practical innovation that improves delivery speed, quality, transparency or control.

Nice-to-haves

  • Experience with Agile delivery, DevOps, release management and modern delivery models in environments where agile ceremonies are tied to actual delivery outcomes.
  • Experience in large-scale fraud transformation programs with multiple vendors, system integrators, internal technology teams, business owners, risk/compliance stakeholders and production readiness gates.

Benefits

  • \$5,000 per year for mental health support benefits
  • Wellbeing benefit of \$1,200/year
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