Manager, Enterprise Application – 6 Month Contract

Job Description:

  • Lead a team of Business Analysts and Software Developers in delivering project workstreams, web-based software integrations, and application support and enhancements
  • Lead the complex solution design efforts with both internal and external stakeholders
  • Provide functional and technical guidance on application architecture, system integrations to support secure, scalable connectivity across the enterprise application ecosystem
  • Manage, triage and assign application support tickets using standard ITSM tools
  • Improve and assist in driving the enhancement intake process
  • Manage and work effectively with third party vendors to prioritize their on-going streams of work items
  • Act as a key driver in the team’s adherence to scalable and sustainable delivery models and platforms
  • Assist when required in translating complex business requirements into detailed business and technical needs
  • Collaborate regularly with various departments and operational teams to help envision the solution value and long-term benefits
  • Maintain objectivity to provide advisory and technology-based solutions that are aligned and consistent with the business and IT roadmaps
  • Takes responsibility for issues or problems within the function and ensure they are addressed appropriately
  • Review and provide feedback on project or technical documentation and deliverables from the team or third-party providers
  • Document application functionality and training materials and conduct end user training sessions as required
  • Work with team members in professional development and growth

Requirements:

  • Strong functional and technical aptitude for supporting a diverse portfolio of enterprise applications
  • Working knowledge of modern web application development and API technologies (e.g., .NET, Angular, REST APIs) is a strong asset
  • Experience working with Accounting & Finance teams is a strong asset
  • Experience working with NetSuite, Concur and Azure DevOps is an asset
  • Strong focus on quality of work and delivery
  • Understanding of Agile and Waterfall methodologies
  • Excellent ability to grasp complex business requirements and processes
  • Excellent ability to collaborate with all levels within the IT and Business organization.
  • Excellent organizational skills and an ability to manage deliverables across multiple projects and workstreams
  • Excellent verbal, written and interpersonal communication skills
  • Strong understanding of change management practices
  • Self-motivated with a high level of initiative and accountability
  • Strong team leadership and management capabilities
  • University or post graduate degree in business, computer science or related field
  • Minimum of 2 years’ experience in leading and managing a team of business/programmer analysts
  • Minimum of 7 years’ experience in an IT/IS, business process management and/or Application management capacity.

Benefits:

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