Women's College Hospital (WCH) is an academic, ambulatory care hospital in Ontario with a focus on health for women, health equity and health system solutions. If you're ready to be part of a team that is revolutionizing the future of healthcare, then you will want to join an institution where the possibilities for innovation, new discovery and system thinking are limitless. Women's College Hospital is committed to equity, quality and patient safety as key professional values and essential components of daily practice.

Healthcare Revolutionized 2030 is our roadmap to the future. Our strategy is built on the pledge that the founders of our hospital made 140 years ago and reaffirms our commitment to providing equitable, accessible, best-in-class healthcare for everyone – meeting people where they are on their healthcare journey and partnering with them to reach their goals of living their healthiest lives possible. The stage has been set for Women’s to accelerate our priorities and capture the momentum to catapult our system forward to revolutionize healthcare for everyone.

Applicants must reside and be legally eligible to work in Ontario.

This is a Regular Full-Time Opportunity

Type: Replacement The Health Care Assistant in Family Practice will work collaboratively with the interprofessional team to provide direct and indirect patient care that contributes to a positive patient experience. The Health Care Assistant works independently as well as performs tasks delegated by a regulated health care professional.

Job Description

Summary of duties, but not limited to:

Patient Care:

• Provide support to members of the Health Care team as they relate to patient care needs
• Works closely with the clinical team to ensure patient flow needs are meet, including but not limited to rooming patients
• Provide clinical care that is within the scope of practice for a Personal Support Worker; duties may include blood pressure, obtaining height and weight, preparing patients for specific physician assessments.
• Supports well baby checks which can include weight and measurement of newborn
• Anticipates needs of patient appointments and prepares clinical rooms with the required resources
• May chaperone patient appointments as requested
• Under physician delegation, perform urine dips, ear syringing and other delegated tasks.
• Provide glucometer checks and quality assurance for the machines
• Required to provide a clean and safe environment for patient care/treatment including turnover of all clinical rooms following hospital infection control practices

Non-Patient Care:

• Maintains organization and cleanliness of the clinic’s refrigerators for medications; records vaccine fridge temperature
• Sanitizes instruments and equipment used for patient care after use.
• In collaborate with Aide, sanitizes patient equipment such as exam table, pressure cuffs etc.
• Stocks exam rooms with supplies, forms, etc.
• Identifies items that need to be ordered/initiates orders on certain items
• Ensure supplies are within appropriate expiry date
• Prepares/replenishes patient education information as needed
• Assists in maintaining a safe and clean work environment i.e. -exchanges full sharps containers
• Maintains emergency bag; ensures bag is stocked on a monthly basis and following emergency use
• Report medical equipment damage or identifies equipment requiring repair
• Ensures examination rooms are prepared for daily activities
• Prepares and replenishes hospital requisitions soiled and clean utility
• Maintains general neatness of examination rooms
• Performs beginning and end of day functions to prepare for the day’s activities
• Maintains excellent communication
• Attends all mandatory meetings and in-service education.

As a role model and champion you will work to identify and integrate safe, best practices into daily activities to foster the delivery of safe and exemplary care.

The responsibilities described above are representative and are not to be construed as all-inclusive.

Qualifications

• Secondary School Diploma required
• Successful completion of a recognized Personal Support Worker program from an accredited college
• Registered with the HSCPOA, Health and Supportive Care Providers Oversight Authority
• Minimum of 3 years’ experience in a hospital/health care setting; experience in a Family Health Team a strongasset
• Familiar with computers and Windows operating system; experience with PSS an asset
• Ability to work in a fast paced environment
• Excellent communication skills
• Strong MS Office application skills including Word, Excel and Outlook
• Ability to work in a fast-paced environment
• Demonstrated success working in a team environment with the ability to work independently and autonomously
• Patient focused, with excellent interpersonal and customer service skills
• Proven punctuality and attendance record
• Professional behavior and communication that meets the standards of the professional regulatory college or association, as applicable, and the standards of Women’s College Hospital
• This position plays a critical role in acting as an advocate for safety and will demonstrate principles, practices and processes that will optimize a safe environment for all

Why Choose Us?

• Be part of a dedicated team committed to excellence.
• Shape the future of healthcare in a supportive environment.
• Enjoy competitive benefits and an excellent defined benefit pension plan (HOOPP).

Women’s College Hospital may use artificial intelligence (AI) or automated decision-making tools during various points in the recruitment and selection processes. Please note that third-party job boards may apply their own automated features when displaying or promoting this posting. Women’s College Hospital has no control over these external platform tools.

If you suspect any recruitment related advertising, communication or content did not originate from Women’s College Hospital, please report it immediately by providing the relevant details to WCH Job Advertisement Fraud Reporting Form.

Employment at Women’s College Hospital is conditional upon the verification of credentials, completion of a health review, and proof of immunity and vaccination status for vaccine-preventable diseases, in alignment with WCH Communicable Disease Surveillance protocols. Successful candidates will be required to complete the Employee, Physician and Volunteer Immunization Record Submission Form and the Pre-Placement Health Review Form prior to commencing employment. Submission instructions will be provided in the new hire package and all requirements must be satisfied prior to commencing employment.

Women's College Hospital is a fully affiliated teaching hospital of the University of Toronto and is committed to fairness and equity in employment and our recruitment and selection practices. We encourage applications from Indigenous peoples, people with disabilities, members of sexual minority groups, members of racialized groups, women and any others who may contribute to the further diversification of our Hospital community. Accommodation will be provided in all parts of the hiring process as required under our Access for People with Disabilities policy.

Applicants need to make their requirements known in advance.