Food Service Supervisor- Weekends
Its luxurious 2.5 acres of gardens with streams inhabited by ducks and fish, along with its heated outdoor pool open year-round, make this hotel an ideal place to blend work and escape. The Bonaventure Montreal Hotel features a restaurant, a bar, and an executive lounge to provide a complete culinary experience for its guests. Whether for breakfast, lunch, or dinner, our guests can savor menus with international and local flavors, crafted by our talented team.
The Food and Beverage Supervisor is responsible for ensuring an exceptional quality service experience across all hotel outlets (restaurants, bar, room service). He/she oversees the smooth operation of daily activities, ensures customer satisfaction, and supervises the food service team.
Supervise daily activities of food service outlets, ensuring smooth operations and quality service;
Assist the manager in daily tasks;
Proactively address complaints and ensure exceptional customer satisfaction;
Actively contribute to the continuous improvement of procedures and operations;
Ensure compliance with health, safety, and sanitation standards, as well as hotel policies;
Assist in scheduling;
Train, mentor, and guide employees to ensure the best customer service;
Minimum of 2 years of management experience in food service;
Degree in hospitality and restaurant management (an asset);
Bilingualism (English and French);
Time management and prioritization;
Knowledge of Office Suite and Micros restaurant software (an asset);
Experience in a unionized environment (an asset);
Availability during the day, evenings, and weekends.