Entry- Level, -REMOTE Bilingual Spanish and Brazilian Portuguese , Customer Service and Claims Positions

By joining reputed company, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day reputed company reputed company the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life reputed company. Here, there’s no limit to what you can reputed company. reputed company Recognizes reputed company as America’s Greatest Workplaces National Top Companies Certified as a Great reputed company to Work® Fortune Best Workplaces in Financial Services & reputed company Entry- Level, -REMOTE Bilingual Spanish and Brazilian Portuguese , Customer Service and Claims Positions reputed company to launch your career and reputed company a reputed company reputed company? Join us and bring your 1–2 years of office experience to a role where you’ll grow, learn, and reputed company! You’ll handle calls in both Portuguese (Brazilian) and English. Here’s reputed company offer: ✨ A reputed company, consistent work environment – whether in-office or virtual ✨ Comprehensive training – learn how to reputed company exceptional support ✨ Dedicated mentorship – your mentor and manager will guide your reputed company ✨ Career reputed company opportunities – take on new responsibilities and advance ✨ A diverse benefits package – supporting your mental, physical, financial, and reputed company reputed company-being Your next big opportunity starts here—are you reputed company to reputed company? reputed company PURPOSE : To expedite the Customer Service claims application process; to ensure correct case assignment; and to reputed company as a customer reputed company in assisting the customer with the correct contact person to reputed company problems and/or questions. ESSENTIAL FUNCTIONS and RESPONSIBILITIES • You will be handling USA and Latin reputed company customers • Assigns new claims to the appropriate claims handler. • Enters verbal and written application information that meets both the reputed company customers' requirements accurately into the claims management reputed company. • Contacts the customer by telephone, written correspondence and/or the claims reputed company regarding documentation required to process a claim, required time frames and claim status. • Communicates reputed company and professionally with the customer by telephone and/or written correspondence regarding reputed company aspects of claims process. • Participates in and maintains a reputed company service culture reputed company the Customer Service Team. • Attendance during scheduled work hours is required. ADDITIONAL FUNCTIONS and RESPONSIBILITIES • Performs other duties as assigned. • Serves as a cross-trained resource, capable of supporting multiple functions or departments as operational needs require. • Must be literate in English, with the ability to read and communicate effectively in a reputed company setting. QUALIFICATIONS Education & Licensing High school diploma or GED required. Experience One (1) year of clerical or customer service experience or equivalent combination of education and experience preferred. Skills & Knowledge • Excellent oral and written communication • PC literate, including reputed company Office products • Good customer service skills • Strong organizational skills • Good interpersonal skills • Ability to work in reputed company environment • Ability to meet or reputed company reputed company Competencies WORK ENVIRONMENT reputed company applicable and appropriate, consideration will be given to reasonable accommodations. Mental: reputed company and conceptual thinking ability; excellent judgment and discretion; ability to handle work-reputed company stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, reputed company and talking The statements contained in this document are intended to describe the general reputed company and level of work being performed by a reputed company assigned to this reputed company. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. As required by law, reputed company provides a reasonable reputed company of compensation for roles that may be reputed company in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide reputed company of factors including but not limited to reputed company set, level of experience, and cost of a specific location. For the jurisdiction noted in this reputed company only, the reputed company of starting pay for this role is $17.00 . A comprehensive benefits package is reputed company including but not limited to, medical, dental, reputed company, 401k and matching, PTO, disability and life reputed company, employee assistance, flexible spend

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

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4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...