Data Center Technician Iii, Data Center Operations
1+ years of computer hardware troubleshooting and repair experience - 1+ years of computer networking experience - High school or equivalent diploma Data Center Technician Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Technician to join our expanding Infrastructure Operations team. Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation Key job responsibilities - Onsite coverage as a Team in shifts and/or weekly oncall - Responding to high-severity events within SLAs - Participate in Data Center power & cooling events - Break-fix of servers and network devices - Troubleshooting of network connections - Coordinating and building relationships with various Data Center teams - Interact with third party vendors & contractors - Seeking out ways to improve yourself and the processes and systems with which you work - Contribute to the development of other team members A day in the life A day in the life Starting from your ‘Day One’, we provide an on boarding process and continuous training and growth opportunities. You will work independently and with your colleagues as you gain an understanding of data centers and be at the forefront of this transformational technology. There will be opportunities to expand within the team and the organization as AWS encourages all Amazonians to exceed the expectations of our customers. - Experience dealing effectively with customers during problem resolution and operating efficiently under pressure Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.