Customer Success Manager (career changers welcome, no prior experience needed, B2B cold email agency, fully remote)
<div>To apply, please do NOT send a text or CV. Instead, record a 3-minute video of yourself (e.g., using Loom, feel free to turn your camera off) where you answer the following question:</p> <p>What is one specific cold email you would send to the CEO of <a href="" target="_blank" rel="noopener noreferrer"><strong>casualfilms.com</strong></a> to initiate a conversation about them becoming a client of <a href="" target="_blank" rel="noopener noreferrer"><strong>Sales.co</strong></a>?</p> <p>Far more interesting than any credentials etc. is getting a feel for how you think about a task like this. There’s obviously no right or wrong answer. Send the cold email draft + the link to the video to the address below.</p> </div> <div><strong>Responsibilities</strong></div> <ul> <li>Manage the client relationship, develop their cold email strategy, implement learnings week over week</li> <li>Handle sales + client calls</li> </ul> <div><strong>Requirements</strong></div> <ul> <li>Proactive.</li> <li>Based in United States.</li> <li>Cold email and sales experience is a plus but not a requirement.</li> </ul> <div><strong>Tools we use</strong></div> <ul> <li>We collaborate on Slack.</li> <li>We manage tasks through Airtable.</li> <li>We send emails through Instantly.</li> <li>We’ve built a huge amount of automations for campaign creation, task management, reporting, lead scraping, etc. so you can focus on high-value tasks. All the boring stuff is automated.</li> </ul> <div><strong>You’ll like us if</strong></div> <ul> <li>You thrive in a fully remote, async world.</li> <li>You want independence and ownership in your work.</li> <li>You like moving between different tasks instead of doing one thing all day.</li> </ul> <div><strong>You won’t like us if</strong></div> <ul> <li>You’d like daily meetings with your supervisors checking over your shoulder.</li> <li>You’re not comfortable getting creative or drawing outside the lines to solve problems.</li> <li>You don’t like contributing to how the organization takes shape.</li> </ul> <div>This is a full-time, remote position. If you are a self-starter with a passion for sales strategy and cold email management, we would love to hear from you!</p> </div> <div>We’re looking for someone who fits that and can get the job done without a micro manager.</p> </div>
