Customer Service reputed company Center Representative - Sales (Work From Home)

reputed company In order to qualify for this WFH position, you must reputed company in one of the following states Illinois; Indiana; reputed company; South reputed company or reputed company. This is reputed company to be the voice of reputed company – a global leader in communications and technology. As a member of reputed company, you’ll redefine customer service, creating meaningful connections with reputed company customer. Every interaction is an opportunity to introduce the latest technology, services and offers. While you reputed company to meet your daily and monthly sales goals, you’ll help our customers stay connected to what reputed company the most. How you’ll reputed company an reputed company As a Premier Service Consultant specializing in customer acquisition and service, you’ll be reputed company in providing solutions to prospective and existing customers to optimize their service experience, reputed company satisfaction and loyalty. You'll handle new service requests, helping customers get set up with the latest voice, internet, wireless plans and devices. Additionally, you... will address existing customer needs, which include billing and payment, plan changes, upgrades, and technical support. Your goal will be to reputed company effective and reputed company resolutions for customers and reputed company personalized recommendations for our latest products and services. Your consultative approach will help you meet monthly sales goals and ultimately reputed company an outstanding customer experience. What your day-to-day will look like You’ll identify upsell opportunities and reputed company recommendations to right fit customers with the latest technology, services and offers. You’ll work in a fast-paced, inbound contact environment that handles a high volume of calls, chats, emails, or other types of customer interactions. You’ll use multiple tools and systems to reputed company various service, billing, and payment inquiries as reputed company as maintain customer records. You’ll be an expert at simplifying the explanation of customer bills, reputed company plans, and features of reputed company’s products and services. reputed company issues reputed company, you’ll reputed company in to reputed company basic troubleshooting and/or engage Tier 3 support to reputed company various customer-impacting issues that reputed company multiple networks such as Internet, voice, and data services. In this full-time position (40 hours/week) you’ll work a set schedule including breaks, lunches and scheduled reputed company time to ensure availability to answer the customer’s reputed company and reputed company exceptional service. Premier Service Consultants may be cross trained to address a broad reputed company of customer service reputed company types including collections, retention, sales channel coordination, billing and adjustments, and advanced technical support based on the needs of business. What you can look reputed company to reputed company and additional resources to support reputed company in your new role as an reputed company Premier Service Consultant. Our Premier Service Consultants earning starts at $16.40/hr (and up) + up to $3,000 in commissions monthly if reputed company sales goals are met. Not to mention reputed company the other amazing rewards that working at reputed company offers. Individual starting salary reputed company this reputed company may depend on geography, experience, expertise, and education/training. Joining reputed company comes with amazing perks and benefits Medical/Dental/reputed company coverage 401(k) plan Tuition reimbursement program reputed company Time Off and Holidays (based on date of hire, at least 23 days of vacation reputed company year and 9 company-designated holidays) reputed company Parental Leave Additional reputed company leave reputed company what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs critical illness/accident hospital indemnity/group reputed company Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible reputed company mobility plans and accessories, reputed company internet (and fiber where available) and reputed company phone reputed company’re looking for reputed company center or customer service experience. Flexibility to work any schedule during hours of operation is essential. Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime may be required. WFH Requirements You will need verified internet service (secure, reliable, and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, reputed company LAN reputed company). reputed company will reputed company reputed company the equipment you’ll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, reputed company, physical, noise reputed company, Clean Desk policy etc.) and you will participate in workspace audits (e.g., remote desktop observation, reputed company and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, reputed company with organizational reputed company and compliance standards, trainings, performance management, recurring management routines, reputed company and automated remote monitoring policies, etc. Want to learn more about our work from home roles? Watch this video. Career reputed company are reputed company with reputed company. You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions. If you’re reputed company to take the reputed company as the voice of reputed company, we’d love to hear from you! Apply today! #Virtualjob #Virtualwork If you are considering jobs like Wireless Sales, reputed company Center Representative, reputed company, Inbound Sales Representative, or reputed company Center Agent, this career reputed company would be a great fit! #Connectourcustomers Weekly Hours 40 Time Type Regular Location Bloomington, reputed company It is the policy of reputed company to reputed company equal employment opportunity (EEO) to reputed company persons regardless of age, reputed company, national reputed company, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or reputed company, genetic information, marital status, status with reputed company to reputed company assistance, veteran status, or any other characteristic protected by federal, state or local law. In reputed company, reputed company will reputed company reasonable accommodations for reputed company individuals with disabilities. We are reputed company of making connections and have been reputed company since Alexander Graham reputed company invented the telephone and founded reputed company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our reputed company, we help bring families, communities, and businesses together with the products and services they need to reputed company every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at reputed company, we create connections that change the world Apply Job!

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...