Customer service representative (US based) I

<p>As a Onepilot agent, you’re a <strong>freelance</strong> in charge of helping our clients’ consumers with their requests.</p> <p>After completing e-learning trainings on your customers, you will have access to a knowledge base for each of them. The Onepilot technology, and this knowledge base will enable you to respond effectively to our clients’ user requests coming in via <strong>email, chat, or call</strong></p> <p>You work from <strong>home</strong>, and will be paid for <strong>each ticket solved</strong>. The price of each ticket depends on the ticket’s complexity, handling time, and your location. It varies between 0,40€ and 2€. On average our agents earn 15€ an hour.</p> <p> <strong>What you will do:</strong></p> <p>Support customers via email, chat or phone</p> <p>Use tools and resources to deliver quick and accurate support</p> <p>Ensure satisfied customers with clear and friendly communication</p> <p> <strong>✅ What we are looking for:</strong></p> <p>Fluency with digital tools and platforms</p> <p>Strong problem-solving skills and excellent written and verbal communication</p> <p>Available at least 20 hours a week</p> <p>Based within the US</p> <p> <strong>What we offer:</strong></p> <p>Payment per ticket solved (performance-based)</p> <p>Flexible home working – you set your own schedule</p> <p>On average, you will earn €15 per hour</p> <p>Training and ongoing support to help you succeed</p> <p> <strong>Ready to get started?</strong></p> <p>Our quick application takes just 15 minutes.</p> </p> <hr class="lis-container__job__content__description__hr">

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