Credit Repair Consultant, Spanish Bilingual

Job Description:

  • Support client consultations, lead follow-up, onboarding, and customer support activities
  • Conduct phone and virtual consultations with prospective and active clients
  • Review and discuss client credit reports at a high level
  • Explain the credit repair process and available services clearly and professionally
  • Communicate clearly with clients and help resolve questions or concerns
  • Follow up with warm leads and nurture prospects through the sales process
  • Assist with outbound lead follow-up activities
  • Support the internal sales team with scheduling and communication
  • Conduct cold lead outreach activities during downtime through phone calls, LinkedIn, Instagram, Facebook, and other assigned outreach methods
  • Maintain accurate client records within the CRM
  • Update account information and document interactions properly
  • Assist with onboarding and account setup processes
  • Support day-to-day administrative workflows related to client management
  • Coordinate with internal sales and operations teams to support client success

Requirements:

  • Confident and comfortable speaking with clients on the phone daily
  • Strong communication and interpersonal skills
  • Positive, energetic, and professional attitude
  • Organized and detail-oriented
  • Comfortable balancing customer service and sales support responsibilities
  • Able to multitask and work in a fast-paced environment
  • Motivated by performance goals and client outcomes
  • Experience in phone sales, telemarketing, customer service, or virtual support roles
  • Strong verbal and written English communication skills
  • Comfortable with inbound and outbound phone communication
  • Experience working inside CRM systems
  • Ability to maintain organization and follow structured workflows
  • Credit repair experience is a plus, but not required
  • Ability to maintain confidentiality and handle sensitive client information professionally

Benefits:

  • Competitive rates
  • Weekly payments
  • Various open roles are available
  • Free training and upskilling
  • Constant support and guidance
  • A vibrant community always ready to support you
  • And more!
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