About Company

Metrolinx is an agency of the Government of Ontario that manages and integrates road and public transport in the Greater Toronto and Hamilton Area (GTHA). Our mission is to champion a better, greener, and smarter way to move people and goods, connecting communities and improving quality of life. We are committed to building a world-class transportation network that is safe, reliable, and accessible for everyone. At Metrolinx, we believe in fostering an inclusive and diverse environment where every employee feels valued and can contribute to our shared goals. We offer challenging work, growth opportunities, and a chance to make a tangible difference in the lives of millions of Ontarians every day. Join our team and help us shape the future of transportation.

Job Description

Are you meticulous, detail-oriented, and eager to kickstart your career in content management and quality assurance? Metrolinx is seeking a diligent Content Review Trainee to join our dynamic team on a part-time basis. This entry-level position is an exceptional opportunity for individuals looking to gain hands-on experience in ensuring the accuracy, consistency, and compliance of various communication materials across our extensive network. As a Content Review Trainee, you will play a crucial role in maintaining the high standards of information provided to our customers and stakeholders. You will learn to navigate our content guidelines, identify discrepancies, and contribute to the overall quality of our digital and print content, including website copy, public announcements, internal documents, and marketing materials. This role offers comprehensive training and mentorship, providing you with the foundational skills needed to excel in content review and potentially grow within the organization. If you have a keen eye for detail, a passion for clear communication, and a desire to contribute to a vital public service, we encourage you to apply. You will work closely with experienced content specialists, gaining invaluable insights into the processes and tools used in a large-scale public transportation agency. This is more than just a job; it’s a stepping stone to a rewarding career where your attention to detail directly impacts millions of commuters daily.

Key Responsibilities

• Review and verify various forms of content (text, images, data) against established Metrolinx guidelines, policies, and brand standards.
• Identify and document errors, inconsistencies, grammatical mistakes, factual inaccuracies, and compliance issues.
• Ensure all content adheres to accessibility standards and inclusive language principles.
• Assist in maintaining and updating content databases and tracking systems.
• Collaborate with content creators and other teams to provide constructive feedback and ensure necessary revisions are made.
• Participate in regular training sessions to stay updated on content policies, tools, and industry best practices.
• Escalate complex content issues or policy breaches to senior content specialists for resolution.
• Support the content team with administrative tasks as needed.
• Contribute to the continuous improvement of content review processes and guidelines.

Required Skills

• Exceptional attention to detail and accuracy.
• Strong written and verbal communication skills in English.
• Proficiency in basic computer applications (e.g., Microsoft Office Suite).
• Ability to understand and strictly adhere to complex guidelines and policies.
• Excellent organizational and time management skills.
• Demonstrated ability to work independently and as part of a team.
• Strong judgment and decision-making capabilities within defined parameters.

Preferred Qualifications

• Currently enrolled in or recently graduated from a post-secondary program in Communications, English, Journalism, Marketing, or a related field.
• Familiarity with content management systems (CMS) or digital publishing platforms.
• Basic understanding of content accessibility standards (e.g., WCAG).
• Prior experience in an administrative, data entry, or quality assurance role (volunteer or paid).

Perks & Benefits

• Comprehensive training and mentorship program.
• Opportunity to gain invaluable experience in content quality assurance for a leading public agency.
• Exposure to a diverse range of content types and communication strategies.
• Supportive and collaborative work environment.
• Potential for career advancement within Metrolinx.
• Contribution to a vital public service.
• Access to employee assistance programs.
• Flexible part-time hours to accommodate studies or other commitments.

How to Apply

Interested candidates are encouraged to apply directly through our official careers portal. Please click on the application link below to submit your resume and cover letter. Ensure your application highlights your attention to detail and your interest in content quality. We thank all applicants for their interest; however, only those selected for an interview will be contacted.