Community Engagement Coordinator (VIC / TAS)
Location: Travel between Melbourne, VIC and Hobart, TAS
About the role:
The Community Engagement Coordinator – Victoria/Tasmania is responsible for addressing localised community needs and service requirements by delivering community access services (local, regional and virtual), coordinating community outreach initiatives, and organising events for local Deaf and hard of hearing communities across Victoria and Tasmania. This role focuses on building and maintaining strong relationships with key local stakeholders and supporting community engagement initiatives across both states.
The position is based flexibly in either Melbourne or Hobart and involves regular travel between Victoria and Tasmania to deliver services, attend community events, strengthen stakeholder relationships, and support regional outreach activities.
Additionally, the Community Engagement Coordinator will support and collaborate on a variety of organisational initiatives as directed by the Manager – Community Engagement.
Main responsibilities of the role include:
- Willingness and ability to undertake regular travel between Victoria and Tasmania
- Lead local initiatives to foster community spirit and engagement, both internally and externally. This includes organising Auslan Day events, coordinating activities for the National Week of Deaf People (NWDP) and facilitating workshops tailored to the community's interests and needs.
- Deliver informative and engaging presentations / workshops to schools, local organisations, and community groups about Deaf Connect, its services, programs, initiatives, and the resources available to support Deaf and hard of hearing individuals and communities.
- Maintain accurate records, reports, and case notes of engagement activities, ensuring they are audit-ready and completed on time.
- Complete all required reporting, including progress reports and evidence collection, in adherence to company and NDIA standards.
- Develop client ability to self-advocate when required and improve their independence level.
- Respond to enquiries for information and translations from clients and their formal and informal supports, and external organisations.
About you:
In your application, let us know if you have these key skills and experience:
- Personal lived experience as a Deaf or hard of hearing individual, or extensive experience working with Deaf and hard of hearing communities.
- Fluency in Auslan, strong communication skills, and respect for cultural diversity
- Ability to work independently with minimal supervision and collaboratively in remote team settings
- Experience in providing information and referral support, focusing on outcomes through a community-centred approach
- Proven ability to build and maintain effective relationships with diverse stakeholders
- Creative problem-solving skills, adaptability, and strong organisational abilities
You should also let us know if you have these other great skills:
- Relevant qualifications or equivalent experience in Community Services, Human Services or Disability fields.
- Good knowledge of the National Disability Insurance Scheme (NDIS) and the NDIS Quality & Safeguards Commission.
About Us:
Deaf Connect is the largest, whole-of-life service provider and social impact organisation for Deaf, deafblind and hard of hearing Australians. We stand with the Deaf community to build capacity and influence social change while paying respect to history, culture and language.
Our organisational values of Heart, Courage, and Discovery stand with the Deaf community to build capacity and influence social change while paying respect to history, culture, and language.
We offer an attractive benefits program including:
- Salary packaging, enabling you to make huge savings on tax and maximise your pay
- Flexibility regarding working arrangements
- Discount membership to gyms and facilities throughout Australia
- Free annual flu vaccinations
- Free comprehensive online learning portal
- Free financial wellness support through our default super fund
The successful applicant will be asked to provide a NDIS Worker Check, a Working with Children Check (WWCC) relevant to their state (if applicable to the role), and proof of working rights in Australia. Deaf Connect is committed to child safety, safeguarding, and inclusion, and is proud to be an equal opportunity employer.
