Commercial Field Adjuster, Property Large Loss
Job Description:
- Handle large and complex commercial property claims through all distribution channels
- Manage, investigate, analyze, negotiate, and resolve claims generally with exposures over $1M or involving specialized losses
- Engage and manage internal and external counsel, consultants, adjusters, accountants, appraisers, and engineers
- Confirm coverage, determine liability, and assess damages
- Mentor, guide, and provide technical advice to regional file handlers
- Train colleagues on complex claims handling
- Work with Underwriting, Loss Prevention, and other stakeholders to identify risks, hazards, and trends
- Share feedback and lessons learned
- Provide customer service to brokers, customers, and colleagues
- Deliver key performance indicators relating to loss development, loss adjustment expenses, claims leakage control, and expense management
- Support best-practice operations in a creative, continuous-improvement environment
- Attend settlement conferences and trials
Requirements:
- 10+ years of experience with the direct handling of large and complex commercial property claims
- Minimum of 5 years of relevant field experience, including conducting on-site investigations and assessing property damages
- Appropriate knowledge of all relevant regulatory and legal requirements applicable to the position
- Undergraduate Degree or CIP designation (asset)
- Travel required
- Valid driver's license
- Bilingualism (French/English) is an asset
- Candidates must be eligible to work in Canada from the anticipated start date and throughout employment
- Ability to manage, investigate, analyze, negotiate, and resolve large and complex commercial property claims
- Ability to engage and manage counsel, consultants, adjusters, accountants, appraisers, and engineers
- Ability to mentor, guide, provide technical advice, and train colleagues on complex claims handling
Benefits:
- Flexible work arrangements and a hybrid work model
- Possibility to purchase up to 5 extra days off per year
- Telemedicine
- Wellness account
- Share plan and other savings of up to 12% of salary or more
- Annual bonus plan with a 15% target and potential payout of up to double the target
- Employee Share Purchase Plan (ESPP) with Intact matching 50% of net shares
- Defined benefit pension plan with guaranteed income for life
- Extensive flex pension and benefits package
- Virtual healthcare
- Tools and resources supporting physical and mental health
- Workplace learning ecosystem with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks and development opportunities
- Community Impact program
