Clinical Support Nurse
Job Description:
- Review all incoming laboratory and other clinical results
- Flag urgent and emergent results for review by the ordering or on-call physician
- Coordinate appropriate follow-up with physicians and other care team members, including PAs, CAs, and PCCs
- Sort and file results within the EMR
- Monitor incoming pharmacy faxes for prescription refills or clarification
- Coordinate management of pharmacy faxes with physicians and care team members
- Organize and process incoming patient referrals
- Document actions taken in patient charts
- Communicate with patients about upcoming appointments
- Assist PAs, CAs, and the referrals clerk as required
- Participate in staff and medical meetings
- Provide clinical team coverage during weekends, holidays, evenings, and periods of increased volume
Requirements:
- Current licensure in a Canadian province or territory
- Strong clinical knowledge and knowledge of medical terminology
- Strong clinical judgment
- Knowledge and integrity in handling protected health information in compliance with HIPAA/PHIPA/PIPEDA guidelines
- High level of professionalism, including confidentiality, documentation, and organization
- Awareness of various medical specialties
- Excellent verbal and written communication skills in English
- Must be able to read, write, and speak fluently in English
- Strong organizational skills with the ability to prioritize and meet deadlines
- Attention to detail
- Ability to work under pressure and adapt quickly to changes
- Ability to work independently and as a team member
- Computer knowledge using Gmail, Slack, Zoom, Google Drive/Docs/Spreadsheets/Calendar, Adobe, and EMR-related software
- Greater than 3 years of experience in clinical environments
Benefits:
- Flexible hours
- Remote work
- Potential for more hours in the future
- Inclusive, equitable, and accessible work environment
