Cantonese-English Interpreter

Job Description:

  • Answer calls in a professional manner, acting according to the Interpreter's code of conduct
  • Be always prepared to take notes during a call
  • Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically)
  • Rendering all messages accurately and completely, without adding, omitting, or substituting
  • Provide the highest level of customer service during interpreting
  • Facilitate communication between Limited English Proficient and Client by rendering accurate and complete interpretation of the message
  • Applying standards of practice
  • Go into internal professional training
  • Be eager to get new professional certifications
  • Communicate and report to your team leader

Requirements:

  • Fluent in source language (English) and Native in target language "Cantonese/Mandarin"
  • 1+ years of over the telephone interpretation experience in a well-known interpretation company is a plus, but not mandatory
  • Good knowledge of medical terminology is a plus, but not mandatory
  • Awareness in legal terminology is a plus
  • International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.)
  • High school diploma in your native language
  • High emotional intelligence and tolerance to different cultures
  • High level of communication, listening, note-taking, and memory retention skills

Benefits:

  • Fully remote position with a clear schedule
  • Internal Certified training
  • Monthly fee payments
  • Contract type of employment
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