Bilingual Property Management Assistant(experience with property management is required)
-
Respond to tenant inquiries via phone, text message, and email.
-
Provide updates regarding maintenance requests, lease matters, and property-related concerns.
-
Maintain professional and timely communication with tenants.
-
Prepare and process new lease agreements.
-
Manage lease renewals and lease-related documentation.
-
Assist with move-in and move-out coordination.
-
Maintain accurate tenant records and lease files.
-
Receive and manage maintenance work orders.
-
Coordinate with vendors and contractors regarding repairs and service requests.
-
Follow up on outstanding maintenance issues and tenant concerns.
-
Update work order statuses within company systems.
-
Process tenant statements and related documentation.
-
Assist with bill payments and administrative property management tasks.
-
Maintain organized records and property files.
-
Support daily operations using Rentvine, AppFolio (or applicable property management software), and other company systems.
-
Perform data entry and record management.
-
Assist with reporting and documentation tasks.
-
Support the property management team with additional administrative duties as needed.
Hard Requirements:
-
Previous experience in property management, real estate administration, or virtual assistance.
-
Strong written and verbal English communication skills.
-
Excellent organizational and multitasking abilities.
-
Ability to manage tenant communications professionally.
-
Strong attention to detail and follow-through.
-
Proficiency with Microsoft Office, Google Workspace, and cloud-based software.
-
Experience using Rentvine, AppFolio, Buildium, Propertyware, or similar property management systems.
-
Bilingual in English and Spanish.
-
Experience handling maintenance coordination and lease administration.
-
Familiarity with property management processes in the United States.
Schedule:
HOURS/WEEK:
-
40 hours per week
-
Monday to Friday
-
9AM - 5PM Pacific Standard Time Zone
Offer and Benefits:
OFFER:
-
Weeks 1–6: $5 USD/hour
-
Weeks 7-12: $6 USD/hour
-
Weeks 13 onwards: $7 USD/hour