Bilingual Property Management Assistant(experience with property management is required)

  • Respond to tenant inquiries via phone, text message, and email.

  • Provide updates regarding maintenance requests, lease matters, and property-related concerns.

  • Maintain professional and timely communication with tenants.

  • Prepare and process new lease agreements.

  • Manage lease renewals and lease-related documentation.

  • Assist with move-in and move-out coordination.

  • Maintain accurate tenant records and lease files.

  • Receive and manage maintenance work orders.

  • Coordinate with vendors and contractors regarding repairs and service requests.

  • Follow up on outstanding maintenance issues and tenant concerns.

  • Update work order statuses within company systems.

  • Process tenant statements and related documentation.

  • Assist with bill payments and administrative property management tasks.

  • Maintain organized records and property files.

  • Support daily operations using Rentvine, AppFolio (or applicable property management software), and other company systems.

  • Perform data entry and record management.

  • Assist with reporting and documentation tasks.

  • Support the property management team with additional administrative duties as needed.

Hard Requirements:

  • Previous experience in property management, real estate administration, or virtual assistance.

  • Strong written and verbal English communication skills.

  • Excellent organizational and multitasking abilities.

  • Ability to manage tenant communications professionally.

  • Strong attention to detail and follow-through.

  • Proficiency with Microsoft Office, Google Workspace, and cloud-based software.

  • Experience using Rentvine, AppFolio, Buildium, Propertyware, or similar property management systems.

  • Bilingual in English and Spanish.

  • Experience handling maintenance coordination and lease administration.

  • Familiarity with property management processes in the United States.

Schedule:

HOURS/WEEK:

  • 40 hours per week

  • Monday to Friday

  • 9AM - 5PM Pacific Standard Time Zone

Offer and Benefits:

OFFER:

  • Weeks 1–6: $5 USD/hour

  • Weeks 7-12: $6 USD/hour

  • Weeks 13 onwards: $7 USD/hour

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