Bilingual (French/English) Customer Service Representative (Contract/Part-time)

We are currently looking to fill a 6-month part-time, contract position for a Bilingual (English and French) Customer Service Representative in our office.

Experience is preferred but we are willing to train. We are located on Hwy 7 in Markham between McCowan Rd. and Markham Rd.

Our office hours are: Monday, Tuesday, Wednesday and Friday 9am-5pm, Thursdays 9am-7pm . The position is part-time (approx. 15-20hrs/week) and you will be expected to work multiple shifts during the week including Thursday evening shifts. There is a possibility that the contract may be extended beyond 6 months.

You will be greeting customers in person and processing their transactions, answering all inquiries, preparing documents legibly, updating databases, collecting proper fees and balancing your cash drawer. You will also be required to occasionally perform general office duties including filing, photocopying and faxing, along with helping the team maintain a clean and organized office environment.

Job Requirements

You have excellent communication skills in both English and French and have the ability to remain professional, patient and courteous in all situations. You have strong keyboarding skills and an ability to work in a busy, fast-paced, team environment. Upon hiring, you will be required to provide an acceptable Criminal Record & Judicial Matters Check (CRJMC).

Job Type: Part-time

Pay: $17.60 per hour

Education

  • Secondary School (required)
Experience:
  • Customer service: 1 year (required)
Language:
  • French (required)
Work Location: In person
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