Associate RBCx - Early Stage Banking Team

About the position

RBCx pursues big, bold ideas and leverages RBC’s extensive experience, networks, and capital to help shape what’s next. Our four pillars – Banking, Capital, Platform, and Ventures – combine to support tech businesses of all sizes and stages, making us the go-to backer of Canadian innovation. Our people are our most valuable assets, which is why we invest deeply in making sure RBCx isn’t just a place to work, but a place to belong. We’re currently looking for ambitious trailblazers and curious minds who want to help grow the next generation of Canadian tech companies. If that’s you, we can’t wait to connect. Our Associates understand the challenges startup and scale up tech companies face in Canada and how RBCx can help leverage capital and non-capital solutions. They are critical members of a results-oriented team and partner with AVP, Relationship Management to design customized solutions that align sales, products, risk policy, and market strategies. They’re driven and passionate in engaging and partnering with tech companies while continuously learning and developing their skills in this support role. This role will work from the in office 3 to 4 days a week.

Responsibilities

  • Partner with AVP, Relationship Management to identify, plan and execute solutions for our tech clients with a focus on day-to-day banking and cash management solutions.
  • Own the client onboarding experience by understanding the client’s business model and cash management needs, leading the KYC and AML processes, and partnering with Treasury Solutions Specialists, Deposit Specialists, CNB Relationship Teams, and others to deliver value beyond banking.
  • Become a trusted partner to our tech clients and play a role in their growth journey through needs discovery and solution development.
  • Apply a continuous-improvement approach to delivering a superior client experience.
  • Create deep and meaningful relationships with our clients, ensuring their needs are prioritized at all times – whether they’re a startup, scale up, entrepreneur or venture capitalist.

Requirements

  • Passion for the tech sector: you want to play a role in Canada’s innovation economy.
  • Excitement for trying new things: RBCx is building an end-to-end platform complete with capital and non-capital solutions to help our clients thrive. We will forever be building, launching new products, and expanding our capabilities, and being able to embrace a constant state of improvement and innovation will be paramount.
  • Empathy for the unknown and ever-changing: a tech company's needs can change often – and we need you to be comfortable with throwing plans out the window and going back to the drawing board when needed.
  • Some service and sales experience: at least 2 years of experience in a service and/or sales environment with strong relationship management skills.

Nice-to-haves

  • You may have been in the trenches before: experience as an entrepreneur, launching a business or working in a start-up.
  • You may have academic exposure through a post-secondary diploma/degree in entrepreneurship, commerce or business administration, or related experience.
  • Bilingualism (English and French)

Benefits

  • competitive salary
  • bonuses
  • flexible benefits
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