About the position

The Middle Office is committed to investing in its employees and helping them continue their careers. The Assistant Manager Trade Support Middle Office (GWO) will contribute to the overall success of the Middle Office, ensuring individual goals, plans, and initiatives are executed to support team business strategies and objectives. All activities must comply with governing regulations, internal policies, and procedures. The incumbent will be responsible for a broad array of operational duties including, but not limited to, trade life cycle management, trade control, and client service tasks. Assistant Managers are expected to be individual performers, deliver top-quality output, and support the Manager in daily activities and projects. They may be asked to instruct or guide junior team members and support the manager in performance management duties.

Responsibilities

• Operating independently, identifying and resolving issues with minimal oversight.
• Capable and comfortable operating within tight deadlines, able to make quick decisions, and able to quickly learn about the business/issues, without necessarily having any prior direct experience with the subject matter.
• Champions a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Champions a culture of continuous operational improvement by independently resolving highly complex, multi-faceted problems to meet the business needs across MO with a specific focus on creating tangible/measurable operational efficiencies. This involves opportunity identification, preparing proposals, defining business requirements and processes, developing, testing, conversion and implementation strategies, developing detailed project plans, monitoring progress against planned objectives, and securing consensus and co-operations from users and senior management.
• Performing daily operational activities in support of GBM business lines with a focus on trade life cycle management, Trade Control, and Client Service.
• Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
• Support all products across Banking/GCM globally. The incumbent may be required to work independently or within a team.
• Support London and Toronto trading activity.
• Negotiation with stakeholders to complete tasks within given deadlines.
• Speed and accuracy of support to the business.
• Data accuracy and completeness.
• Follow Scotia’s policies and procedures to mitigate risk.

Requirements

• 3 years post-graduate experience in industry or academia in the areas of capital markets, finance and banking and/or process improvement, business analysis and solution implementation.
• Solid knowledge/experience in banking/capital markets operations.
• Excellent verbal and written communication skills and the ability to negotiate, influence and interact professionally with a diverse group of Front Office Users, QAs, Developers, and SMEs.
• Demonstrated knowledge of analytical problem solving and process engineering techniques (i.e. process mapping and analysis techniques).
• Strong technical abilities including knowledge of basic software engineering principles and experience in (SQL, VBA, Access, Excel preferred), and a sound understanding of operational processes.
• Result oriented, deadline driven, self-motivated.

Benefits

• Employee Referral Program – Potential Reward: \$1,000.00
• Opportunity to engage with various GBM business groups on KYC/AML topics and client outreach activities
• Opportunity to enhance knowledge of GBM’s global product offering, business lines and functional processes, as well as gain exposure to the overall bank
• Opportunity to build strong strategic relationships across broad partner and stakeholder groups within GBM globally and across the bank
• Be a key member of a dynamic and engaged team with strong leadership and focused personal and career development support
• A rewarding career path with diverse opportunities for professional development
• An organization committed to making a difference in our communities – for you and our customers.
• A competitive rewards program including bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day.
• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.