Amazon FBA Operations Specialist — Product Listings, Optimization & PPC

About Us

We are a cross-border e-commerce brand managing Amazon stores in Canada and Australia, across multiple product categories: home goods, outdoor gear, electronics, pet supplies, personal care, baby & maternity, and toys. We are looking for a detail-oriented, hands-on Amazon operations specialist to join us as a long-term remote team member.

What You'll Do

This is a daily operations role, not a strategy-only position. You'll be the person actually working inside Seller Central every day.

Product Listing & Catalog Management

Create new product listings on Amazon CA and AU (flat files, manual upload, or bulk upload)

Write and optimize product titles, bullet points, and descriptions for SEO and conversion

Upload and manage A Content / Enhanced Brand Content pages

Research and implement backend search terms using tools like Helium 10 or Jungle Scout

Set up variations (size, color, multi-pack), pricing rules, and inventory tracking

Maintain listing quality — fix suppressed listings, flagged content, missing info, and image issues

Keep all listings aligned with Amazon's style guides and category requirements

Listing & Store Optimization

Audit existing listings and identify improvement opportunities (title, images, keywords, A Content)

Track keyword rankings and organic position changes; update listings accordingly

Monitor competitor listings for pricing, offers, and content changes

Manage product images — coordinate image edits, ensure compliance with Amazon image standards

Maintain brand storefront pages and category navigation

PPC & Advertising Management

Set up and manage Sponsored Products campaigns (auto, manual, broad/phrase/exact)

Set up and manage Sponsored Brands and Sponsored Display campaigns

Daily bid management, keyword harvesting from search term reports, negative keyword additions

Monitor ACOS, TACOS, ROAS, and CTR; adjust campaigns to hit profitability targets

Weekly PPC performance reports with clear action items

Suggest budget reallocation based on campaign performance

Inventory & Account Support

Monitor inventory levels and coordinate FBA restock shipments

Track account health metrics, policy compliance, and performance notifications

Respond to basic customer messages and manage return/refund situations

File reimbursement claims for lost or damaged FBA inventory when needed

Tools You Should Know

Amazon Seller Central (must-have — daily use)

Helium 10 or Jungle Scout (keyword research, listing optimization)

Amazon PPC Campaign Manager (hands-on campaign building, not just dashboards)

Google Sheets / Excel (reports, tracking sheets, bulk upload templates)

Canva or basic image editing (listing images, A Content graphics)

Slack or WhatsApp (daily team communication)

Ideal Candidate

Amazon experience is required — you've actually worked inside Seller Central, managed listings, and run PPC campaigns. Please do not apply if you've only done Amazon-related courses or theory.

Hands-on with PPC — you know how to structure campaigns, harvest keywords, add negatives, and read search term reports. You understand ACOS vs TACOS.

Detail-obsessed — you notice a missing bullet point, a blurry image, a broken variation, or a keyword that should be negative-matched. You check your own work.

Self-driven — you don't wait to be told what to do. If a listing got suppressed, you fix it. If a campaign ACOS spiked, you investigate and adjust before being asked.

Clear communicator — you can write a short daily or weekly update that tells us what you did, what changed, and what needs attention. Fluent written English is a must.

Reliable internet and workspace — this is a remote role with real responsibilities. Consistent availability matters.

Bonus (Nice to Have)

Experience with Amazon Canada or Australia marketplace specifics

Experience with multi-marketplace management (CA AU simultaneously)

Experience managing brand registry / brand storefront

Familiarity with Amazon reimbursement claim process

Experience With Walmart.com Or Other Secondary Marketplaces

Work Arrangement

Part-time to start, aiming for long-term ongoing partnership

15–30 hours per week (we'll start with a trial period and scale up)

Remote — work from anywhere (our team operates on GMT 8 / Asia-Pacific timezone)

Overlap of at least 3–4 hours with GMT 8 working hours is preferred

Weekly check-in call daily async updates via Slack

Compensation

Competitive hourly rate or fixed monthly retainer — based on your experience and skills

Payment via platform escrow, Wise, or PayPal (we're flexible)

Bonuses for hitting performance targets (ACOS goals, listing quality scores, etc.)

How to Apply

Please send your proposal with the following — incomplete applications will be skipped:

A brief intro about your Amazon experience: How long have you worked with Amazon? Which marketplaces? What kinds of tasks have you handled daily?

Specific Examples A listing you optimized — what did you change, and what improved (ranking, sales, CVR)?

A PPC campaign you managed — what was the ACOS before and after your work?

Tools you're proficient in: List the tools you use regularly (Helium 10, Jungle Scout, etc.)

Links to live listings or storefronts you've worked on (if shareable)

Your hourly rate or monthly retainer expectation (in USD)

Your weekly availability (hours per week and your timezone)

Why Work With Us

We're not a churn-and-burn shop — we value long-term relationships and will invest in your growth

Clear SOPs and training will be provided for our specific workflows

You'll have room to grow as our Amazon presence expands

We pay on time, communicate clearly, and respect your time

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