Administrative Assistant – Data Entry

Job Description:

  • Support client transactions in the group life and disability insurance sector.
  • Upload documents to member files.
  • Enter data into member files.
  • Generate barcodes to catalogue documents.
  • Sort relevant information for members.
  • Review received data to identify errors, inconsistencies, and omissions.
  • Meet productivity standards according to the learning curve.
  • Use various tools and validate the feasibility of transactions.
  • Assist with special projects as requested by a direct supervisor or team lead.
  • Perform other duties as required.
  • Report directly to the Senior Manager, Outsourced Services (BPO).

Requirements:

  • High school diploma or equivalent.
  • Administrative experience: 1 year (an asset).
  • Hands-on user experience with a solid working knowledge of the Microsoft Office suite.
  • Comfortable with technology.
  • Good typing speed with accuracy.
  • Strong written and verbal communication skills in English and French.
  • Intermediate English level for daily analysis of bilingual documentation and files, and for reading and writing notes, reports and emails in English for English-speaking clients and partners (an asset).
  • Attention to detail and accuracy.
  • Excellent time management and multitasking skills.
  • Good organizational skills.
  • Ability to manage multiple tasks and meet service level agreements (SLAs).
  • Analytical mindset.
  • Fluency in French and English, spoken and written.
  • Proficiency with Microsoft Word, Excel, Outlook, SharePoint and PowerPoint.
  • Ability to work effectively in a team.
  • Flexibility, reliability and discretion.

Benefits:

  • Computer equipment provided.
  • No sales or cold-calling activities.
  • 37.5 hours per week, Monday to Friday.
  • Dynamic work environment and excellent team.
  • Paid training.
  • Quick onboarding.
  • Two days of paid sick leave (after 3 months of employment).
  • Two weeks of vacation.
  • RRSP program (available after 6 months of employment).
  • Paid public holidays.
  • Group insurance (available after 3 months).
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