Account Recruitment Representative (Canada New Seller Success)

Requirements

  • Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience
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  • (Desirable) 2+ years of inside sales experience
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  • (Desirable) Knowledge of procurement and source to pay methods at small and medium businesses
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  • (Desirable) Experience influencing at all levels within an organization, particularly at the executive level
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  • (Desirable) Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent

What the job involves

  • In this role, you'll be instrumental in identifying, recruiting, and onboarding high-quality sellers to expand Amazon.ca's Consumables selection, directly impacting customer experience and marketplace growth
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  • This role is foundational to the SNAP (Scaling New ASIN Potential) framework - Amazon's strategic approach to recruiting high-quality brands and scaling their new high-value ASINs to full GMS potential. As an ARR, you'll set the foundation for seller success by ensuring every brand launches with the optimal setup from Day 1
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  • As an Account Recruitment Representative, you will focus on building Amazon.ca's Consumables marketplace by recruiting sellers with strong off-Amazon revenue potential
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  • You'll work strategically to identify top brands and distributors in categories including Grocery, Health & Personal Care, Beauty, and Food Service, guiding them through the seller onboarding process to successful launch using the SNAP framework methodology
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  • Identify and recruit high-quality sellers and brands in the Consumables vertical with significant off-Amazon revenue entitlement
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  • Conduct outreach campaigns through multiple channels including email, phone, and networking events to engage prospective sellers
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  • Qualify prospects by evaluating their business model, product catalog, and alignment with Amazon.ca marketplace requirements
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  • Build and maintain a robust pipeline of qualified seller prospects using Salesforce and internal tools
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  • Prioritize recruitment of Customer Recognized Brands (CRBs), Established Brands, and Emerging Brands with high-value selection
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  • Guide sellers through the registration, documentation, and compliance requirements specific to Canadian marketplace regulations
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  • Vet seller documentation including business licenses, product certifications, and compliance materials
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  • Educate sellers on the importance of launching with high-quality listings optimized for Day 1 success
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  • Coordinate the creation of sellers' first FBA shipment, triggering the ARR-to-AGR handoff
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  • Articulate the value proposition of the SNAP framework and how Perfect Brand Build sets sellers up for long-term success
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  • Collaborate with cross-functional teams including Compliance, Category, Launch Accelerator Team, and Account Growth Representatives to ensure smooth seller onboarding
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  • Provide warm handoffs to Account Growth Representatives upon successful Perfect Brand Build completion
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  • Partner with AGRs to ensure First Wave ASINs meet Perfect ASIN criteria before seller launch
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  • Stay current on Consumables category trends, competitive landscape, and regulatory requirements in Canada
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  • A day in the life:
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  • You'll start your day reviewing your pipeline and prioritizing outreach to high-potential Consumables brands. You might conduct discovery calls with grocery brands in the morning, walking them through the Perfect Brand Build requirements and the strategic benefits of the SNAP framework. At midday, you could be reviewing compliance documentation for a Health & Personal Care seller while coordinating with the Launch Accelerator Team on their Brand Store setup. In the afternoon, you might attend a networking event with Beauty brands, followed by a handoff meeting with an AGR to transition a seller who just completed Perfect Brand Build and is ready to perfect their First Wave ASINs before launch
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  • Throughout the day, you'll collaborate with internal teams to resolve seller questions, update opportunities in Salesforce, strategize on how to reach your next big recruitment target, and ensure every recruited brand understands the importance of launching with Perfect Brand Build foundations in place
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